Our best-in-breed team of engineers are ready to problem solve and support your needs. Access the Support Portal on this page with your provided login details, or call the service desk for critical incidents.
To access the Service Desk portal go to: https://help.insentragroup.com and log in with the credentials that have been provided. If you have yet to receive an account to log in, please log a ticket via email or phone, and someone from the ESS team will assist in having the account created. Alternatively, you can use the sign-up link from the login page.
Sending an email will automatically create a ticket with the Insentra Service Desk.
For high priority incidents or for fastest response, tickets can be logged by calling the ESS team on:
Insentra can augment end user service capabilities and accelerate business growth. Whether it’s an opportunity you can’t address, some pre-sales assistance, clients asking for a Professional or Managed service you can’t deliver, you’re struggling to break into new markets and accelerate your channel, or you’re frustrated trying to juggle multiple providers for all your IT needs – Insentra can help.
Empower yourself to seize every opportunity. Partner with Insentra.
Uncover vulnerabilities, enhance security with Insentra's Zero Trust Assessment.
Imagine a business which exists to help IT Partners & Vendors grow and thrive.
Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.
Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.
We love what we do and are driven by a relentless determination to deliver exceptional service excellence.
SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the ISO 27001 Certification.