Managed Service
SERVICE OVERVIEW
Insentra, your trusted Managed Service Provider (MSP), ensures your organization’s IT needs are expertly managed. Specializing in proactive IT support, we minimise downtime, manage support requests, and assume ownership of your environment when needed. Consider us an extension of your team, supporting your growth within budget.
With ITILv4 aligned service delivery and ISO 27001 certification, our Managed Services empower your IT team, delivering a best-in-class user experience. Elevate your environment management with our seamlessly integrated solutions, available 24×7 globally. Experience the assurance of Insentra’s meticulously crafted Managed IT Services.
Benefits
Elevate productivity, collaboration, and security with our Modern and Secure Workplace service offerings.
End User Compute
Managed AVD
Enjoy continuous 24×7 monitoring, monthly patching, and proactive management for AVD. Insentra guarantees high availability and seamless performance
Managed Citrix
Proactive 24×7 monitoring, monthly patching, and incident management for Citrix. Insentra ensures optimal operation and availability of your Citrix environment
Managed Intune
Secure, proactive support for Microsoft Intune. Enhance security controls, align with CIS standards, and manage proactively
Digital Employee Experience (DEX)
Provide a seamless digital employee experience with real-time insights to empower quick issue diagnosis and remediation for optimal performance
Security
Managed Defender
Leverage Microsoft Defender for cybersecurity and managed detection. Protect servers, Windows, and mobile devices from ever-evolving cyber threats
Secure Collaboration
Align user access with risk management for Microsoft 365. Monitor behavior in real-time and ensure secure collaboration
Secure Azure
Proactive 24×7 monitoring, monthly patching, resource management, and CIS security hardening for Azure, aligned with the latest Microsoft secure score recommendations
Managed M365
Secure and proactive support with CIS-aligned security controls and ongoing management. Maximize Microsoft 365’s advanced tools and technologies to boost workplace productivity
Productivity & Data
Cloud Backup
Ensure secure backup of Microsoft Cloud Services with continuous 24×7 monitoring using AvePoint and/or Azure Cloud back up service
Azure Finops
Gain control over Microsoft Azure cost management, optimize spending, and forecast with precision for ultimate cloud cost optimisation
Infrastructure
Server Management
Proactive Server Management with 24×7 monitoring, monthly patching, incident management and security hardening for Windows OS
NetScaler Support
Benefit from 24×7 monitoring, patching, and proactive management for NetScaler. Insentra guarantees optimal operation and availability
Why Choose Insentra?
EXPERTISE AT YOUR FINGERTIPS
At competitive prices, you can access a dedicated team of technology experts who provide specialised knowledge and skills
RELIABLE
AND PROVEN
Rely on our years of experience and application of best practices in support and infrastructure management
TRANSPARENCY
OF SERVICE
Expect honest, open and highly visible reporting of all elements of service agreement deliverables
INNOVATION
AND ADVANCED
Leverage our service delivery toolset and processes, underpinning efficient and effective delivery support practices
MATURE EXTENSIVE CATALOGUE
Our Service Agreements are crafted to deliver specific outcomes, drawing from a variety of managed services available in our catalog
FLEXIBLE SERVICE AGREEMENT
Grow at your own pace on service items and align to your technology roadmap
TAILORABLE
Solutions
Tailor your service agreement to fit your specific support needs and affordability (risk, cost, benefit)
EXTENSION Of
Your Team
Extend your service agreement to your in-house capabilities and team membership
Transform Your Business with Insentra's Managed IT Services
