In this episode of Mind the Microsoft Gap, hosts Chris Trelfall and Nick Thomas unpack the modern meaning of digital identity and why it’s become a cornerstone of cloud security. Whether you’re working from the office, home, or a coffee shop in Amsterdam, your identity is constantly evolving and protecting it is more critical than ever.
From login credentials to behavioral patterns, your digital identity is a constantly evolving collection of data. Chris and Nick break down how businesses can protect that identity in a world where remote work is the norm, threats are more sophisticated and Zero Trust security is no longer optional.
What You’ll Learn:
- What makes up your digital identity (spoiler: it’s more than a password)
- How Microsoft Entra ID, PIM, and Conditional Access help manage secure access
- Why Zero Trust is reshaping how we protect users and systems
- The importance of MFA, SSO, and role-based access
- Why end-user education is your strongest security defense
With relatable stories, expert insights, and practical tips, this episode is perfect for IT professionals, tech leads, and anyone interested in cybersecurity, identity management and Microsoft 365 best practices.
| Timestamp | Topic |
| 0:18 | Episode Theme Introduced – Focus on digital identity in the modern world. |
| 1:21 | What is Digital Identity? – Discussion about what makes up your online identity. |
| 4:10 | Proving Who You Are Online – Challenges and tools for identity verification. |
| 6:59 | Remote Work & New Security Needs – Why location and context matter more now. |
| 8:22 | Introduction to Zero Trust – A shift in how we approach digital security. |
| 11:19 | Managing Admin Access Securely – How Microsoft tools help control elevated access. |
| 13:10 | What Holds Companies Back? – Common barriers to implementing better identity practices. |
| 17:31 | Modern Approaches to MFA – Beyond passwords and text messages. |
| 19:45 | Using Physical Security Keys – How hardware improves login security. |
| 22:54 | Single Sign-On (SSO) – Simplifying and securing user access across systems. |
| 24:43 | Users as the Biggest Risk – Why training and awareness are critical. |
| 29:48 | Final Wrap-Up & Key Takeaways – Recap of digital identity and best practices. |
Need help strengthening your identity strategy?
Contact us to discuss how we can support your Zero Trust journey and Microsoft 365 environment.
