Key Insight - Responsible for supporting global partners
Hannah is a service desk engineer within the Insentra’s Enhanced Support Services (ESS) team supporting 1 st and 2nd level technical support to the partners across the globe maintaining great customer service experience and deliver exceptional outcomes.For the past 9 years, Hannah has a very broad experience in different industries, including retail, customer service, sales, electrical field engineering, financial, and information technology. On top of these, she grew up more within the IT field. With her is 5 years of IT professionalism, from local to global multinational clients across industries of travel, retail, financial and technology sectors. Aside from her IT career, Hannah is a businesswoman, a mother and traveller. You might be able to meet her halfway on her travel journeys with her son around Philippines and the world.
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Insentra can augment end user service capabilities and accelerate business growth. Whether it’s an opportunity you can’t address, some pre-sales assistance, clients asking for a Professional or Managed service you can’t deliver, you’re struggling to break into new markets and accelerate your channel, or you’re frustrated trying to juggle multiple providers for all your IT needs – Insentra can help.
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