Summit faced a significant challenge managing its diverse fleet of devices. Their existing strategy relied on three separate and unintegrated solutions, PDQ Connect, ConnectWise Automate and Meraki. This fragmented approach created a complex, administrative burden for the IT team, making it difficult to ensure consistent updates and security compliance, especially for a mobile workforce. The lack of robust Conditional Access policies also left the organisation exposed to potential security risks. To address these issues, Summit needed a unified and modernised approach. They sought to transition to Microsoft’s modern endpoint management framework, consolidating device management onto a single platform to streamline operations and enhance security.

As a mid-sized company with limited IT staff, Summit often struggles to dedicate resources for large project implementations and the time needed to learn new technical skills. By leveraging Insentra’s professional services and Intune experts, our team could focus on training to maintain the solution after deployment, while experts handled system architecture and back-end setup. This approach significantly reduced our resource burden and accelerated our learning curve, enhanced by effective support and continuous knowledge transfer throughout the process.