REVIEWS & TESTIMONIALS

Check out what our partners have to say about working with Insentra. Real stories, measurable results, undeniable impactexperience the Insentra difference yourself.

Australia | Reviews & Testimonials

Numbers Don’t Lie

Our Net Promoter Score speaks for itself—showcasing the loyalty, satisfaction and enthusiasm of our partners. It’s more than just a number; it’s proof that our clients trust Insentra to deliver exceptional service and lasting impact. We’re all about building partnerships that drive success, and our NPS reflects that commitment.

Australia | Reviews & Testimonials
96.9% of 97 reviews
Daniel Dickens, Chief Technology Officer at Cromwell Property Group, details the story of their engagement with Insentra. The partnership started years ago to amalgamate Cromwell’s global operation. In 2024, Insentra helped the company plan and execute the divestiture of the European and Singapore operations, ensuring that the infrastructure of the two sides of the business stays intact, secure and operational.

Daniel Dickens

Chief Technology Officer at Cromwell Property Group

Alex Costa, Account Manager at Choice Solutions, talks about their 10-year strong partnership with Insentra. Through this relationship, Choice Solutions is able to fill in the gaps in their capabilities without the fear that their partner might poach their customers, thanks to Insentra’s 100% channel-only approach. With Insentra, Choice Solutions never has to walk away from new opportunities again.

Alex Costa

Account Manager at Choice Solutions

Michael Irvin, IT Director at Motion and Flow Control Products (MFCP), shares his experience working with Insentra. Prior to the partnership, MFCP struggled with outdated systems, lack of controls and security issues. After collaborating with Insentra, they successfully cleaned up their Active Directory and optimised their Azure environment. The partnership has led to faster issue resolution, better project delivery and improved overall security.

Michael Irvin

IT Director at Motion and Flow Control Products (MFCP)

Zack Brown, Director of Support Services at Plow Networks, highlighted their fruitful partnership with Insentra. By partnering with Insentra, Plow was able to overcome significant resource challenges, especially in delivering 24×7 server support and managing large-scale projects. The flexibility and collaboration offered by Insentra stood out, allowing Plow to provide tailored solutions to clients, improve incident response times and enhance overall efficiency.

Zack Brown

Director of Support Services at Plow Networks

Greg Hallam, Bytes’ Head of Services Operations, commends Insentra for delivering an exceptional partnership experience. Bytes is confident that every “yes” from Insentra means quality output delivered. Insentra has also helped Bytes transform small projects into multi-year engagements, proof of their productive partnership.

Greg Hallam

Head of Services Operations at Bytes Software Services

Christopher details its partnership with Insentra. Through Insentra’s excellent project management and technical expertise, XenTegra is able to provide better quality services to its clients, empowering them to improve their client satisfaction and revenue growth.

Christopher Kimball
Client Executive at XenTegra
Discover how partnering with Insentra has empowered FiveP to deliver a broader suite of services, optimise Microsoft investments and embrace the future of AI. David Dennis, CEO and Managing Director of FiveP, shares how this collaboration allows them to focus on core strengths like secure productivity and information governance, ensuring their customers achieve the best outcomes.
David Dennis
CEO and Managing Director of FiveP

Cameron McBride, Director of Digital Technology Services at Western Health, talks about their experience working with Insentra. Western Health was looking for a partner with strong Citrix capabilities to assist as they transition out of a service offering with Active Directory.

Through Insentra’s proactive service and 24×7 monitoring, Western Health is able to maintain a high level of governance and high availability in their Citrix environment, minimising disruptions and improving their business continuity planning.

Cameron McBride

Director of Digital Technology Services at Western Health

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Australia | Reviews & Testimonials

Insentra has been a pleasure to work with since our very first call.  They are friendly, responsive, and delivered beyond our expectations.  This is a very large and important project for our organisation, and having Insentra as our partner during implementation has been critical to the success of this project.  We really couldn’t ask for a better partner than Insentra.

Dana Tavoularis RN-BC, MBA, PMP

IT Project Manager – Visiting Nurse Association Health Group

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Australia | Reviews & Testimonials

I have been working with Insentra for over a decade. Their partnership and commitment to the entire lifecycle of an opportunity has allowed each of the companies I have led to scale our service offerings and talent pool while strengthening quality, client satisfaction, and new and existing relationships. Their services-oriented model has opened the door to expanded opportunities for complementary professional and managed services, as well as key products. Our partnership has consistently contributed to top- and bottom-line growth year over year with very little investment on our part.

Phil Alberta

Managing Partner Next Phase Consulting 

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Australia | Reviews & Testimonials

At Bytes, aside from having our own consultants, we partner with a select number of solution providers, Insentra being one of them. As a successful partner of Insentra, I can personally attest to their positive impact on our business, enhancing and extending our capabilities. It’s also reassuring to know Insentra are a channelonly business, and they’re fun to work with! The support from Simon and the team is unparalleled.

Christopher Hibbert

VP of International Sales – Bytes Software Services

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Australia | Reviews & Testimonials

Microsoft partners, take note! Insentra are truly fantastic at what they do. A lot of Noteworthy Support partners use Insentra as an extension of their own delivery teams to unlock more Microsoft funding for customers.

Insentra are completely Channel-focused with NO direct-to-customer GTM play, which means your customers are absolutely safe with them. It’s a no brainer if you need to add to your technical resources to deliver projects.

Sian Herrington
CEO – Noteworthy Support
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Australia | Reviews & Testimonials
Having been in an active partnership with Insentra since 2010, I can certainly attest to their professionalism, loyalty and incredible business ethics.
James Moody
Channel Sales Manager EMEA & APAC – Transvault
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Australia | Reviews & Testimonials

Insentra engagements have helped Bytes become a trusted partner within a number of my key customers, as I know I am recommending reliable and knowledgeable experts who actually deliver really good services.

Scoping projects with Edmund and Dom is always professional, and you can tell they are experienced, as they provide my customers with multiple routes of delivery and then work with them to narrow down the best approach depending on their business.

Once a project begins, the project management and delivery team are great with keeping customers up-to-date and continuously building value. 9 out of 10 times you finish a project with Insentra and a customer wants to start another one.

Emily Robinson
Account Manager – Bytes
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Australia | Reviews & Testimonials

I’ve had the pleasure of working with Insentra for the past four years, and across each of the projects we’ve engaged on, I can confidently say they’ve been nothing short of exceptional.

As an account director selling IT products and services, the ecosystem of partners we use acts an extension of Bytes, so I need to be confident that the partners I position will deliver the quality of work and professionalism my customers have come to expect when working Bytes.

Insentra consistently delivers on behalf of Bytes and their level of service and expertise is unparalleled. Their dedication to excellence and expertise in their field ensures that every project they undertake is executed with precision and exceeds our customers’ expectations. I highly recommend Insentra to any organisation seeking high-end IT services.

Charlie Hedges

Account Director – Bytes

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Australia | Reviews & Testimonials

It’s always a pleasure working with the Insentra team and Simon! We unlocked a lot of opportunities in customers too.

Joe McClarence
Senior Account Director – Ascent
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Australia | Reviews & Testimonials

Accountability. I can’t think of a word that better describes how Insentra behave and perform across the projects I’ve worked with them on. Delivering what I need (even when it’s not what I originally asked for) with accountability and in partnership is why I’ll keep coming back.

Mark Timbs
Interim Chief Information Officer – Bring Energy
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Australia | Reviews & Testimonials

It’s always a pleasure working with Insentra. You’ve delivered great outcomes across the three organisations I’ve worked at.

Chris Lemon
Associate Director of IT Architecture & Strategy – Persimmon Homes
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Australia | Reviews & Testimonials

Repurposing the old hardware gave us exactly what we needed at each centre. Even with many devices to deploy, we were in and out within 30 minutes. The shift was basically transparent to the end users; and for IT, created a single, homogeneous desktop landscape that is easy to manage with a simple drag and drop interface.

Shanna Persful
Director of IT Operations – Diversicare
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Australia | Reviews & Testimonials
I would have worked with [Insentra] on many dozens of engagements with customers and it has been a very positive experience for myself, partners and customers
Andrew Edwards
Territory Manager – Citrix Systems Asia Pacific
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Australia | Reviews & Testimonials
Endpoint performance was a concern, given how it affects staff efficiency, productivity and security. The old desktops were slow to boot up, logging in and out took time, and the connexions to Citrix were slow. These drove our decision to switch to IGEL OS.
Yasitha Wijesinghe
ICT Systems Engineer – Eastern Health
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Australia | Reviews & Testimonials
We chose IGEL because of its impressive functionality. Additionally, it enabled us to utilise our thin clients more sustainably by facilitating a transition of support from the device manufacturer to IGEL, thereby extending the useful life of our assets.
Cameron McBride
Director of Digital Technology Services – Western Health
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Who is Insentra?

Imagine a business which exists to help IT Partners & Vendors grow and thrive.

Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

We love what we do and are driven by a relentless determination to deliver exceptional service excellence.

Australia | Reviews & Testimonials

Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.