Adoption and Change Management

Maximise your Tech Investment with Adoption and Change Management Services

We help your organisation quickly adopt new technology and fully realise its value through a proven change management approach, empowering you to unlock the full value of your technology investment, minimise change fatigue, build trust between IT and the wider business and positively impact organisational culture.

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organisations back AI to give them a competitive edge over rivals

(MIT Sloan Management)

Australia|Adoption and Change Management

of organisations using AI reported seeing cost savings and efficiencies

(Source: IBM)

Australia|Adoption and Change Management

boost in employee productivity is anticipated through AI

(Source: PWC)

Australia|Adoption and Change Management

of organisations using AI are benefitting from automated IT, business, or network processes.

(Source: IBM)

Stop Wasting your Tech Budget

Your organisation invests heavily in technology each year, expecting it to drive growth. But instead, your team is overwhelmed, and your returns are underwhelming. With 75% of organisations admitting they’ve hit their limit on managing change, it’s no surprise your investments aren’t paying off.

Every day, the gap between what you’ve spent and what you’re getting grows wider, draining your resources and eroding your bottom line. But it doesn’t have to be this way.

We’ll help your team fully leverage your tech investments, turning wasted dollars into real, measurable success.

Maximise your ROI with Proven Change Management

It’s not enough to have a plan—you need a partner who knows how to make change stick. At Insentra, we combine 20+ years of technical expertise with the globally recognised ADKAR change management model to guide your organisation through both the technical and emotional challenges of transformation.

With Insentra, you can ensure your team is fully engaged and empowered, so you can get the most out of every technology investment.

Tailored Change Management Services to Meet Your Unique Needs

At Insentra, we understand that change isn’t one-size-fitsall. Our adoption and change management (ACM) services are tailored to your organisation’s unique challenges, ensuring your technology investment delivers exceptional results.  

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Change Management as a Service  

Comprehensive support from strategy to execution—our team handles every aspect of your change management process.

Key Benefits:  

  • End-to-End Management: We define success, assess readiness, engage stakeholders and deliver a customised change management plan
  • Proven Methodology: Leveraging the Prosci ADKAR model, we ensure every step aligns with best practices
  • Sustained Success: Post-implementation support ensures long-term success and adaptability

 

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Change and Communications Team Support    

Empower your internal teams with expert guidance and resources to effectively manage change communication and engagement.

Key Benefits:

  • Expert Coaching: Weekly consultancy calls and tailored advice ensure your team is fully supported
  • Clear Communication: Translation of technical jargon into plain English, helping your team and end-users stay informed and engaged
  • Scalable Support: Flexible packages that scale with your project needs and resources
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End-User Training Services    

Tailored training programs that ensure your employees are equipped to embrace and excel with new technology.

Key Benefits:

  • User-Centric Training: Custom lessons based on your organisation’s specific needs and user base
  • Multi-Format Support: Live sessions, video tutorials and bite-sized lessons integrated into regular communications
  • Continuous Improvement: Feedback loops and user assessments ensure ongoing effectiveness and engagement 

FAQ’s

Your internal team is a valuable asset, and our goal is not to replace them but to enhance their capabilities. Insentra’s ACM services are designed to complement your existing resources by providing extensive technical expertise with the technologies your teams need to adopt, as well as the capability to work alongside your technology and change teams to ensure nothing is lost in translation.

Whether it’s coaching, training or strategic planning, we offer tailored solutions to empower your internal team to drive successful change more efficiently and effectively.  

We understand budget constraints are a significant concern. However, the cost of not effectively managing change can be far greater—missed deadlines, disengaged employees and underutilised technology can all lead to substantial financial losses.

Our services are designed to maximise your ROI by ensuring your technology investments deliver the intended benefits. We offer flexible service packages tailored to your specific needs and budget, ensuring that you only pay for what you need. 

 

Every organisation is different, which is why our approach is not one-size-fits-all. We tailor our services to meet your specific challenges and goals. By applying the Prosci ADKAR model and other psychological insights and assessing your users’ level of technical maturity and openness to change, we ensure our strategies are customised to fit the unique culture, structure and requirements of your organisation.

We also start with a comprehensive assessment to fully understand your needs before developing a tailored plan that’s designed to succeed.  

Insentra’s team includes experts with deep technical knowledge as well as change management expertise. We understand the nuances of complex technologies and how they impact your organisation. Our approach ensures that technical specifics are communicated clearly and effectively, preventing miscommunication and ensuring all stakeholders are on the same page. This dual expertise allows us to manage both the technical and human elements of your transformation with precision.

We measure success through clearly defined metrics that align with your business goals. From increased user adoption rates to improved employee engagement and tangible ROI, we set measurable objectives at the outset of our engagement and track progress throughout the process. Regular reviews and assessments ensure we’re meeting these goals and allow us to adjust strategies as needed to achieve the desired outcomes. 

Change is complex, and setbacks can happen. However, managing and overcoming resistance is a key element of change management. Thus, our approach is designed to anticipate and manage challenges proactively. We conduct thorough risk assessments and develop contingency plans to address potential issues before they become problems.

If a setback occurs, we respond quickly with solutions that minimise disruption and keep the project on track. We are committed to your success, and we’ll work closely with you to ensure that challenges are overcome. 

We’re experienced in collaborating with other consultants and partners. Our approach is to integrate seamlessly with your existing teams, ensuring everyone is aligned and working toward the same goals.

We believe in open communication and transparency, and we’ll coordinate closely with your current consultants to ensure that our efforts complement their work. This collaborative approach ensures that your transformation is cohesive and efficient.  

It’s never too late to bring in additional support. Whether you’re at the beginning, middle or even struggling with a stalled change process, Insentra can step in to provide the expertise and momentum needed to drive your project to success.

We work closely with your existing team to assess where you are in the process and identify areas where we can add value. Our goal is to complement your efforts and help overcome any obstacles you’re facing, ensuring the transformation is completed effectively and on time.  

We respect your team’s time and work to integrate our processes with minimal disruption. Our services are designed to work with your timelines, your goals and your needs.

Your change management plan will be crafted with efficiency in mind, with clear timelines and milestones will support your organisation throughout the change process, rather than disrupting your processes. We also provide ongoing support and resources that your team can access as needed, allowing them to continue their regular duties with minimal interruption. 

Maximise the ROI of your Technology Investment Today

Don’t let your technology investment underperform. Partner with Insentra to empower your team, maximise your ROI and turn your digital transformation projects into real results. Make a commitment today to take your organisation to the next level.

If you’re waiting for a sign, this is it.

We’re a certified amazing place to work, with an incredible team and fascinating projects – and we’re ready for you to join us! Go through our simple application process. Once you’re done, we will be in touch shortly!

Who is Insentra?

Imagine a business which exists to help IT Partners & Vendors grow and thrive.

Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

We love what we do and are driven by a relentless determination to deliver exceptional service excellence.

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Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.