Insentra’s Office 365 Partner Managed Services provide your clients with all the Office 365 support needed. Our packaged services help our partners to generate monthly recurring revenue while adding value to your clients.
Our Reporting and Monitoring service brings you and your clients visibility and efficiency for their Office 365 tenancy
Office 365 Reporting and Monitoring as a Service is part of a suite of Office 365 managed services designed to augment existing offerings to your clients for a low and manageable monthly fee.
Service
Our Reporting and Monitoring as a Service (RMaaS) brings you and your clients visibility and efficiency for their Office 365 tenancy and can be subscribed to over 12, 24 or 36 months
Scope
Office 365 RMaaS covers:
- Exchange Online
- SharePoint Online
- OneDrive for Business
- Skype for Business
Inclusions
- Custom Dashboards
- Customizable alerting on adds, moves, changes and threshold breaches
- 365 Services Status
- Real-time service status
- Tenant uptime for the month
- Service uptime
- MSFT reported issues for the month
- Scheduled or unscheduled outage
- Exchange Online
- SpamMalware
- Exchange logins per day (outliers only)
- New – changes for current month
- Accounts
- Groups
- Public folders
- Distro’s
- Admins
- Subscription summary
- 365 service status
- All 365 Admin user reporting
- Licencing
- Usage reporting (How many users are using Office, SharePoint, etc)
- SharePoint/One Drive for Business
- Storage usage trending and forecasting
- Sites
- Permissions
- Inactive objects
- Sharing settings
- External users