How Guests Can Update Their MFA Methods

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In my role as a Consultant for Insentra, the ability for me to collaborate effectively and securely with other organisations is essential. Microsoft Teams has made this very easy, with Partners able to invite me into their organisation to chat and share documents and other files. Because these organisations have security front of mind, my sign-ins generally require a second factor to complete successfully. Setting this up is very easy, as I’m guided through the required steps the first time I attempt to switch to the Partner organisation. What’s less easy is updating or changing these details when you need to, and I’ll be going through how to do it in this blog.

The first step is to login to your “home” tenant at From here, click on your profile icon in the top right of the page and click “Switch organisation.”  

You will now be presented with a list of all organisations to which you have been invited, like the below screenshot (apologies for all the black marker!). Click on the organisation name where you need to update your details.

This will take you through the sign in process and log you in to the “My Apps” portal for the partner organisation. From here, click your profile icon again and select view account.

The My Account portal which is shown is based on the partner organisation you are connected to. In the Security info section of the portal, click the Update Info link as shown below.

Unfortunately, you can only perform these steps if you can successfully sign into the partner. If you can’t do this for some reason, then you have no option but to contact an administrator in the partner organisation and have them reset your MFA methods. Once they have done this, the next time you attempt to switch to this organisation you will be guided through the required steps to register your MFA methods again.

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