Top 5 Frequently Asked Questions - Nulia
1. What is unique about Nulia?
Nulia Works is a digital enablement platform which measures how users are using Microsoft 365 and offers personalised learnings to help the user with their digital maturity. This also gives organisations insight on how Microsoft 365 is being used, providing the opportunity for management to assign targeted learnings for user groups. Nulia Works will then monitor for changes in behaviour in the users to make sure that those learnings provide have had a positive effect.
2. How does Nulia measure users?
Nulia Works analyses the information already stored by Microsoft within the Graph and with built-in Machine Learning and AI it can rank the digital maturity of users. By leveraging the Graph API, Nulia Works can look at historical usage by users which allows the platform to recommend learnings to improve the user’s capabilities and it is also able to report back when a user’s change in behaviour shows they are no longer using a feature or function within Microsoft 365.
3. Where is the data stored?
Nulia has tenants in Azure Datacentres across the US, AU and EU and depending on where the customer is located, Nulia can provision a tenant to the appropriate geo. Where there is a requirement, Nulia can set up a private collector for customers to ensure the data is stored within the customer’s very own Azure tenant.
4. What happens if there are changes in the Microsoft Platform?
With many changes being introduced by Microsoft, the benefit of Nulia being an evergreen platform is that they aim to keep on top of all major changes by updating their contents. So, when there is a major change; something like ‘Together Mode’ in Teams for example, Nulia will roll out updated content to make users aware of the new feature of functions.
5. How do users get access to learnings within the platform?
Users can access the learning information in various formats such as step-by-step guides, video, infographics through either the Nulia Works web portal or a Teams integrated app. Once they have had a chance to explore the information, they can easily try the feature and function by pressing ‘Try It’ which takes the user straight into the application to try their new learning.
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