Insentra’s Office 365 Partner Managed Services provide your clients with all the Office 365 support needed. Our packaged services help our partners to generate monthly recurring revenue while adding value to your clients.
Our Office 365 Backup as a Service secures company data including Exchange Online, SharePoint Online and OneDrive for Business.
Office 365 Backup as a Service is part of a suite of Office 365 managed services designed to augment existing offerings to your clients for a low and manageable monthly fee.
Service
Our Office 365 Backup as a Service (BaaS) provides a secure backup service for your clients Office 365 data. We provide a full service for your clients which can be subscribed over 12, 24 or 36 months.
Scope
BaaS is a full managed service for backup of Office 365 data and includes:
- Exchange Online
- SharePoint Online
- OneDrive for Business
Inclusions
- Configure backup tenancy
- Backup monitoring
- Backup health
- Alerts
- Service degradation notification
- Outage notifications
- Configure Exchange mailboxes for backup
- Configure SharePoint collections for backup
- Configure OneDrive for Business for backup
- Configure backup policies
- Perform restores (limit 10 per month)
- Monthly reporting
How do we do it?
A document is provided describing the service in detail. We work closely with you and your client to determine what is required to be backed up. We then set up the tenancy, configure backups, set-up policies and continually monitor the status. When required we will perform restores per instruction, delivering monthly status reporting.
Support
We provide access to a Service Delivery Manager to support backup and restore requirements.