Solution Manager – Modern Work and Security
WHY WORK AT INSENTRA?
ONE TEAM ONE DREAM
At Insentra, we want innovators to join us no matter their time zone. We are one global team working towards the goal of becoming the #1 Channel Services Partner in the world. We Dare to be Different and celebrate those differences every day. We are a flexible workplace looking for passion and innovation in our crew. At Insentra, we are here to support your career growth and challenge you to be the best version of yourself because together, we are many, and we can achieve anything we set our minds to.
HITACES
At Insentra we believe in a core set of values that define our work and our company culture. We define these values by being the best versions of ourselves and loving the work we do. We create an outstanding work environment for our crew, partners, and clients. We live our values and love to #HIT ACES: Honesty, Integrity, Trust, Accountability, Celebration, Efficiency and Service Excellence. The core of everything we do is ONE TEAM ONE DREAM. The heart of our culture is created by our Crew.
INSENTRA CREW
As we work to become the #1 Channel Services Partner in the world, we also care for our crew’s professional and personal growth and well-being.
We value diversity — in backgrounds and in experiences. Technology and innovation are universal drivers, and we need people from all backgrounds to help reach our goals. Insentra’s crew are empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of crew and culture that we are building, seeking innovators who are not only strong in their own aptitudes but care deeply about supporting each other’s growth.
FLEXIBILITY
WHAT WE’RE LOOKING FOR
Our Solution Management team operates in a dynamic, fast-paced environment where excellence is non-negotiable. As part of our strategic growth plans, we are expanding this high-performing team and seeking a driven, solutions-focused individual who thrives on variety and is passionate about building a world-class career in Solution Management.
This opportunity is ideal for someone with a strong interest in Microsoft’s Modern Work, Security, and AI capabilities particularly in how these technologies can be brought to life for clients through professional and managed services delivered via our partner ecosystem.
The Role at a Glance
You will play a critical role in accelerating revenue growth by identifying and expanding opportunities within both existing client portfolios and new partner-led engagements. Acting as a key connector between clients, partners, executives, and our global Sales, Professional, and Managed Services teams, you’ll help drive increased client value and service excellence across our Australian business.
Success in this role requires the ability to:
- Craft and communicate compelling, value-driven solutions aligned to client business outcomes.
- Collaborate cross-functionally with sales, service delivery, and executive teams to develop and grow pipeline opportunities.
- Understand and position Insentra’s portfolio of Microsoft-aligned solutions, including Copilot Readiness, Modern Work and Security specializations, and Generative AI enablement offerings.
- Contribute to the design of scalable service offerings and go-to-market strategies that resonate with partner and client needs.
- Drive consistent growth by identifying opportunities for upsell and cross-sell within managed and professional services engagements.
ABOUT YOU
- Determined – you are the type of person who wants to own your space and have an aptitude to learn and share learning with the team.
- Inspired – You love people and champion our values of Honesty, Integrity, Trust. You lead with love and are passionate about working in a One Team One Dream environment.
- Self-Starter – you love to achieve, love to kick ass and love to deliver results beyond expectation.
- Independent – the thought of being micromanaged doesn’t work for you. The ability to manage your own calendar is important in a global work environment.
- Collaborative – You love working in cross-functional and global teams and are passionate about delivering amazing experiences.
- Logophile – You have excellent verbal/written communication and persuasive skills.
- Organised – You have excellent organisational skills, can self-manage, and demonstrate attention to detail.
- Flexible – You can pivot when needed and love variety.
- Positive – your attitude is infectious, and people love to work with you.
WHAT SUCCESS LOOKS LIKE
- High client conversion from presales to delivery
- Positive client feedback on clarity, impact, and value of proposed solutions
- Increase in adoption of strategic offerings (e.g., UXaaS, AI Sprint, DWF)
- Sales team enablement through repeatable offer templates
EXPERIENCE REQUIRED
- Minimum 5 years in a Senior pre-sale, Senior solution architect, or Senior/Principal consulting role
- Deep understanding of Microsoft 365 workloads, Azure, Security & Compliance
- Familiar with Microsoft Partner ecosystem and solution designations
- Exceptional presentation and proposal writing skills
- Experience with Generative AI with user adoption strategies preferred
- Solid understanding of CRM systems and pipeline management
We are a Circle Back Initiative Employer meaning we commit to respond to every applicant. Sit tight… you will hear back from us soon.
ACCOUNTABILITIES & MEASURES
We believe you are responsible for your role and as such we invite you to develop your own OKR’s as part of your interview process. What do you think it would take to be successful in this role?
LOCATION
Looking, but not available?
We’re always on the lookout for talented, driven people. If you’re not available right now but you’re interested in a position at Insentra, get in touch to arrange a confidential discussion. If you’re a little unsure, our Train Story will clarify the underlying principles which make us such a supportive place to work.
