Philip De Jesus

Consultant

Key Insight - Consultant within Enhanced Support Services (ESS) team.

Philip is a consultant within the Manages Services Enhanced Support Services (ESS) team at Insentra responsible for day-to-day running and proactive monitoring and technical support of our Managed Service offerings and technologies. With over 15 years’ experience in the IT industry working on various technologies, Philip is a highly enthusiastic IT professional with a broad range of technical knowledge and skills which enable him to provide true service excellence when working with partners and clients.

Technical Skills & Qualifications

  • Kaseya Certified Administrator
  • Support of AD, Exchange, SQL, Hyper-V, VMware, O365 and Azure services
  • Support of Citrix XenApp/XenDesktop, StoreFront, Citrix ADC (NetScaler), Provisioning Services, MCS & XenServer
  • EUC Business Intelligence, Analytics and Reporting
  • Design, Implementation & operation of Managed Service processes and offerings
  • Service Delivery