Managed Services

Rather than typical commoditised Managed Services we offer a niche basket of Managed Services, delivered via your IT partner, all executed exceptionally well and selected to pair with our Modern Workplace, Cloud & Data Centre and Secure Workplace services.

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Managed Services the Insentra Way

Our priority is delivering best-in-class user-experience which allows our partners to assist their clients in continuously improving their IT environments, all the while maximising their IT resource spend and derived value.

Download our 2020 Managed Services Catalogue

Our latest Managed Services Catalogue gives you the full scope of how Insentra can support your organisation. With our extensive experience working with partners and clients, big and small, across all industry verticals we can help your business regardless of its size or specialisation.

Download the Catalogue

Managed Azure and Analytics Service

Managed Azure and Analytics Service

Whether you are looking to migrate to the Microsoft Azure cloud or have already moved and want expert assistance maintaining your IT infrastructure, you can leverage Insentra’s team to assist your IT team.

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Managed Citrix

Managed Citrix

Is your Citrix environment performing at its peak? Do you have access to the right skills to manage a robust, reliable and evergreen Citrix environment? New technologies are revolutionising the way we work. Managed Citrix ensures your business stays innovative and productive.

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User Experience as a Service

User Experience as a Service

UXaaS is designed to enable proactive problem analysis and resolution of your end users IT challenges, without the need for increased head count or responsibilities. Insentra will identify and recommend efficiencies that will maximise your end user productivity and spend on IT resources.

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Managed Services for Partners

As an extension to your IT team, you have access to the Insentra global Managed Services team, with specialised skills to support the continuous service and product evolution of IT Services.

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Check Out Our Managed Services Blogs

Do you speak geek? Join Insentra for a deep dive into the technical side of IT, featuring technical blogs, interviews and service-orientated content.

Support

Rest assured you have a best-in-breed team of engineers ready to proactively support your IT team and provide capacity and capability overflow to you.

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Symantec Block Support Hours

Symantec Block Support Hours

Get access to a remote service offering which acts in a 2nd and 3rd line capacity extension to your IT security team.

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Citrix ADC as a Service

Citrix ADC as a Service

Ensure the best possible user experience from your investment without the overhead of internal resources, with a tailored Citrix ADC as a Service – a fully managed service which allows you to use our expertise to deliver your SLAs.

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What Makes Our Managed Services Unique?

What Makes Our Managed Services Unique?

Insentra’s Enhanced Support Service (ESS) proactively puts the client at the centre of what we do, resolving immediate incidents and using data and analytics to prevent and trend future issues. Insentra ESS remains relevant by positioning the client IT department in the centre of all interactions and flexibly adapting to a business’ shifting priorities.

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What Makes Insentra's Managed Services Different...

Deep Expertise

Dedicated pool of
technology experts at affordable
price points
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Tailorable

To your support needs and affordability (risk, cost, benefit)

Safe, Proven and Reliable

Years of experience and
application of best practice
support and infrastructure
management
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Extension

To your in-house capabilities and team membership

Transparency of Service

Honest, open, and highly visible
reporting of all elements of
service agreement deliverables
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Mature Extensive Catalogue

Always being enriched – Service Agreements compiled and assembled from a catalogue of services

Innovation and Advanced

Service delivery toolset and
processes – underpinning
efficient and effective delivery
support practices‏‏‎‏‏‎
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Flexible service agreement

Tiering grow at your own pace on service items to consume, and within your financial means

Managed Services with Insentra

Frequently Asked Questions

We couldn’t cover everything on our website, so instead we’ve collated the most frequently asked questions into one place for your perusal. If you still can’t find what you’re looking for then head over to our contact page and drop us a line – one of our crew will be in touch shortly.