SMITH ANDERSON ELEVATES USER EXPERIENCE AND HEIGHTENS SECURITY THROUGH MICROSOFT EXCHANGE ONLINE
Snapshot
Client – Smith Anderson
Industry – Legal Services
Product – Exchange Online
Partner – XenTegra
RESULTS
CUSTOMER INTRODUCTION
Smith Anderson is a leading full-service business and litigation law firm serving regional, national and global companies. More than one-third of its 150+ attorneys have joined the firm from national and international firms, providing clients with a highly experienced and deep bench of support at favorable local market rates
The 112-year-old regional firm delivers innovative real-world solutions to clients who entrust Smith Anderson with their most critical and sensitive matters their businesses face.
The firm sought to migrate their email infrastructure from on-premises Exchange Servers to a cloud-based platform to save on hardware, software and personnel costs.
This case study explores the successful migration of Smith Anderson’s email infrastructure from on-premises Exchange Servers to Microsoft Exchange Online (EXO) using a hybrid approach. This transition aimed to modernize their messaging platform, leverage Microsoft365 functionalities and streamline operations.
THE CHALLENGES AND OBJECTIVES
Smith Anderson faced several challenges with their on-premises Exchange Servers:
Limited Functionality: Their on-premises Exchange Servers lacked the features and services integration Microsoft365 offers
High Maintenance Costs: Maintaining
on-premises infrastructure proved
expensive in terms of hardware,
software and personnel
Security Concerns: Smith Anderson
sought a robust security solution
beyond their existing setup
Mobile Device Management: Their contract
with their existing Mobile Device Management
(MDM) provider was due for renewal, which
required a hefty payment
Tight Deadline: Migrating the mobile
devices to a new MDM solution had to
be swift to eliminate the need to renew
the contract
PROJECT DELIVERY
Smith Anderson partnered with XenTegra, and their preferred Microsoft partner Insentra, for project execution. Insentra leveraged their unique and proven project methodology along with their experienced Microsoft consultants to deliver the project within the tight timeframe.
The key aspects of successful delivery included:
- Collaborative Approach: Strong collaboration between Smith Anderson, XenTegra and Insentra ensured smooth execution
- Proactive Risk and Issue Management: Risks and issues were identified quickly and addressed proactively to avoid delays
- Robust Governance: A well-defined project governance structure kept the team focused on key activities and deliverables
The quality of services delivered by Insentra has been incredible! From the beginning, the team at Smith Anderson communicated how critical this project was and how it had to be completed over a tight timeline. The project delivery by Insentra’s M365 experts and project managers has been IMPRESSIVE! Not only has the quality of services been great, but the interaction and rapport building from everyone on the team has been amazing.
XenTegra
OUTCOMES
Insentra successfully migrated Smith Anderson’s email infrastructure to Exchange Online within the given timeline. The project accomplished the following goals set by Smith Anderson:
Modernised Platform: A
modern and feature-rich
messaging platform offering
improved functionality for theirusers
Enhanced User Experience:
Users experience seamless
integration across Microsoft
services, including mobile access
Cost Savings: Reduced costs
associated with on-premises
infrastructure and redundant services
Improved Security: Increased
security with Exchange Online
Protection (EOP), Entra ID
features and other robust security measures for email protection
Mobile Device Management:
Mobile devices were
successfully enrolled in Intune,
eliminating the costly MDM renewal
Streamlined Operations:
Redundant point solutions
were eliminated and resource
utilisation was optimised
CONCLUSION
Smith Anderson achieved many benefits through a simple move to Exchange Online. These include a modern messaging platform, improved user experience, cost reduction, enhanced security and streamlined operations.
This project demonstrates the benefit of having both a governed project and the need for tight collaboration amongst team members to achieve a complex modernisation project under a challenging timeline.
“Working with Insentra during our Exchange Online migration was an exceptional experience. The team assigned to our project consistently met our needs and adhered to all deadlines, ensuring a seamless transition. Their expertise and dedication were evident at every step, making the entire process smooth and efficient. We highly recommend their services for any organisation looking for a reliable and professional partner in technology.”
CRAIG T. JONES – Systems Engineer
Smith Anderson
ABOUT INSENTRA
WE DARE TO BE DIFFERENT
Insentra is a truly collaborative IT Services Partner delivering a range of specialised Advisory, Professional and Managed Services, transacting exclusively through the IT channel. Our partner-centric business model provides our Partners and their clients with access to technologies, industry expertise and accountable outcomes.
Our service offerings cover technologies by Microsoft, Citrix, Red Hat, AvePoint, IGEL, Rimo3, Nulia and many more across modern workplace, cloud, collaboration, security, support, migrations and more. We love what we do and are driven by a relentless determination to deliver exceptional service excellence. The combined individual skills, experiences and perspectives of our crew enable us to achieve powerful results for our Partners and their clients. For more information, visit www.insentragroup.com.
ABOUT XENTEGRA
XenTegra is an internationally recognized IT solutions advisor and reseller with a specialised focus on digital workspace technologies and cloud computing. We are committed to helping our customers create user-centric workspaces that are accessible securely from any device and location. Our passion lies in educating and empowering our clients to take control of their digital transformation initiatives. We offer unparalleled value by providing expert assistance and advice on the integration and implementation of our core technologies. Our goal is to help our clients by creating efficient and innovative solutions that meet their unique needs. Discover more at xentegra.com.
Learn how you can partner with Insentra
DOWNLOAD THE CASE STUDY
Thanks for downloading the case study!
We’ve sent a copy to your inbox. Remember to mark hello@insentragroup.com as a “safe sender”, and to check any junk or spam folders so you receive your copy.
The AI Playbook for Leaders: From the Starting Line to the Podium
91% of top companies invest in AI, but only 37% see real value. Learn how AI enablement—beyond adoption—drives success. Download the eBook now!
How to Not Be Replaced by AI: The Definitive Guide to Gen AI in the Workplace
AI is not going to replace you, someone using AI will. Download our eBook to learn how to leverage Generative AI for your role, helping you excel in the workplace.
Reviews & Testimonials
REVIEWS & TESTIMONIALS Check out what our partners have to say about working with Insentra. Real stories, measurable results, undeniable
