In a rapidly expanding and evolving industry, it’s difficult to remain relevant to your current and potential clients. The reliance on social and mobile technology has seen a large shift in the trends and applications throughout the IT industry with targeted focus moving towards subscription based services. Success has met those who have analysed gaps in technology, and created products and services that not only close the gaps but that require little effort or little effort to implement on the running of company’s day to day business. The result of this is the Innovation trend: the need to remain relevant and unique is at the crux of every businesses mind.
Innovation and Insentra go hand in hand. Insentra’s Experience Monitoring Service or EMS is an innovative and proactive service that answers the burning question on any CEO’s mind: How effective are our users when accessing our systems?
EMS gives visibility into the end user experience through a combination of leading edge technology to monitor VDI environments. It does this by proactively loading virtual users to act as a ‘normal’ user by opening different core and business applications both before the day begins and systematically throughout the day. Our service gives access to customised dashboards, and reporting based on business requirements.
It is not just Innovation that is seeing Insentra’s services success. As workloads become greater and more pressure is placed on IT departments, collaborating as a part of virtual teams has become necessary. With the Citrix announcement to have a partner focused model in the coming year, Insentra has recently been awarded the Citrix Virtualisation Specialist award to elevate its status in the partner community. In the professional services field, Insentra works closely with Citrix and its Partners to deliver high quality services across all of Citrix solutions. Insentra’s Application, Mobility and Delivery team has 4 Citrix MVP’s, totalling more than 15 years’ experience each, enabling Insentra to produce excellent outcomes that leverage Citrix technologies. Whether partners don’t have any skills with Citrix, they have some skills but not in certain areas or are just too busy to implement solutions, Insentra’s expertise helps to sustain and implement Citrix environments. The hard work and dedication from the team have seen over 150 Citrix projects designed and implemented over the past four years.