JM Quezada

Patching Engineer

Key Insight - As a Patching Engineer JM, ensures that client servers are regularly patched and updated, resolves patching issues in real-time, and maintains effective communication with clients. Additionally, JM is responsible for managing patch management systems like Kaseya and SCCM, ensuring accurate deployment dates and staying up-to-date with the latest Microsoft releases.
JM is a Patching Engineer with over 16 years of experience in the IT industry. With an ITIL v4 Certification and MCSA 2012 certification, JM brings a wealth of knowledge and expertise to their role. Prior to becoming a Patching Engineer, JM served as a Server Desk Engineer at Insentra, where they gained valuable skills, experience, and training to understand client environments and support the Service Desk team when needed.

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Imagine a business which exists to help IT Partners & Vendors grow and thrive.

Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

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Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.