Digital Employee Experience (DEX)

New Zealand|Digital Employee Experience (DEX)

Digital Employee Experience (DEX)

Insentra helps you optimise end-user outcomes and deliver a compelling ROI for your IT department.
New Zealand|Digital Employee Experience (DEX)


Our Digital Employee Experience (DEX) service isn’t just support; it’s a strategic investment. We don’t just manage; we optimise user interactions with technology. DEX provides deep insights into computing infrastructure and endpoints. Real-time and historical trend analysis enables us to swiftly diagnose and resolve performance issues, ensuring your users enjoy the best technology experience.


Tap into the full potential of DEX to experience the multitude of benefits:

Real-Time Visibility

DEX gives IT teams immediate insight into how digital workspaces are performing, helping them quickly find and fix any problems affecting employee productivity

Proactive Issue Resolution

DEX uses proactive monitoring and alerts to help IT teams predict and deal with potential performance issues before they affect end-users

Enhanced User Experience

By monitoring user activity and application performance, DEX enables organisations to identify and resolve user experience issues promptly

Resource Optimisation

DEX allows IT administrators to optimise resource allocation and performance across virtualised environments
work life balance

Troubleshooting Capabilities

DEX provides advanced troubleshooting capabilities, allowing IT teams to quickly diagnose and resolve performance issues across endpoints, virtual desktops, and applications

Insightful Analytics

DEX offers detailed analytics and reporting capabilities, empowering IT teams to gain valuable insights into user behaviour, application performance, and infrastructure utilisation trends

Security Monitoring

DEX includes security monitoring features that enable organisations to detect and respond to security threats and compliance issues within their digital workspace environment


DEX is designed to scale seamlessly with the growing needs of organisations, supporting large-scale deployments and complex digital workspace environments

Why Use Our Service?

Choosing our DEX service strategically fosters a better employee experience. By proactively monitoring user behaviour and application performance 24×7, DEX ensures a seamless, trouble-free digital environment. This leads to a more engaged and productive workforce, enhancing job satisfaction and organisational success.

How It Is Delivered

Our DEX service is dedicated to continuous improvement. We provide regular performance reports with recommendations to enhance user experience and access to a BI portal for in-depth insights, ensuring alignment with your goals and a superior digital work experience for your users.

Ready to Transform Your Workplace?

Contact us to elevate your workforce with Insentra’s DEX service today!

If you’re waiting for a sign, this is it.

We’re a certified amazing place to work, with an incredible team and fascinating projects – and we’re ready for you to join us! Go through our simple application process. Once you’re done, we will be in touch shortly!

New Zealand|Digital Employee Experience (DEX)

Who is Insentra?

Imagine a business which exists to help IT Partners & Vendors grow and thrive.

Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

We love what we do and are driven by a relentless determination to deliver exceptional service excellence.

New Zealand|Digital Employee Experience (DEX)

Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.