Managed Services​

Managed IT Services & Solutions

Rather than typical commoditised Managed Services we offer a niche basket of Managed Services, delivered via your IT partner, all executed exceptionally well and selected to pair with our Modern Workplace, Cloud & Data Centre and Secure Workplace services.


Managed Services the Insentra Way

Our priority is delivering best-in-class user-experience which allows our partners to assist their clients in continuously improving their IT environments, all the while maximising their IT resource spend and derived value.

Download our Managed Services Catalogue

Our latest Managed Services Catalogue gives you the full scope of how Insentra can support your organisation. With our extensive experience working with partners and clients, big and small, across all industry verticals we can help your business regardless of its size or specialisation.

Managed Azure and Analytics Service

Managed Azure and Analytics Service

Whether you are looking to migrate to the Microsoft Azure cloud or have already moved and want expert assistance maintaining your IT infrastructure, you can leverage Insentra’s team to assist your IT team.

Managed Citrix

Managed Citrix

Is your Citrix environment performing at its peak? Do you have access to the right skills to manage a robust, reliable and evergreen Citrix environment? New technologies are revolutionising the way we work. Managed Citrix ensures your business stays innovative and productive.

Managed Azure Virtual Desktop (AVD)

Managed Azure Virtual Desktop (AVD)

Your employees are well-informed digital natives. With Azure Virtual Desktop, you are providing them with the best virtualised experience and the only solution fully optimised for Windows 10 and Microsoft 365.

User Experience as a Service

User Experience as a Service

UXaaS is designed to enable proactive problem analysis and resolution of your end users IT challenges, without the need for increased head count or responsibilities. Insentra will identify and recommend efficiencies that will maximise your end user productivity and spend on IT resources.

Managed Policies & Insights

Managed Policies & Insights

Understanding how your staff collaborate in Microsoft 365 can help you gain more insight into the security of your data and identify proactive solutions to remediate access if it is thought to be too risky. All of this can be done automatically and as a service via Managed Policies & Insights.

Managed Services for Partners

Managed Services for Partners

As an extension to your IT team, you have access to the Insentra global Managed Services team, with specialised skills to support the continuous service and product evolution of IT Services.

Symantec Block Support Hours

Symantec Block Support Hours

Get access to a remote service offering which acts in a 2nd and 3rd line capacity extension to your IT security team.

Citrix ADC as a Service

Citrix ADC as a Service

Ensure the best possible user experience from your investment without the overhead of internal resources, with a tailored Citrix ADC as a Service – a fully managed service which allows you to use our expertise to deliver your SLAs.



Rest assured you have a best-in-breed team of engineers ready to proactively support your IT team and provide capacity and capability overflow to you.


What Makes Our Managed Services Unique?

Insentra’s Enhanced Support Service (ESS) proactively puts the client at the centre of what we do, resolving immediate incidents and using data and analytics to prevent and trend future issues. Insentra ESS remains relevant by positioning the client IT department in the centre of all interactions and flexibly adapting to a business’ shifting priorities.

What Makes Insentra's Managed Services Different...

Deep Expertise

Dedicated pool of
technology experts at affordable
price points

Safe, Proven and Reliable

Years of experience and application of best practice support and infrastructure management

Transparency of Service

Honest, open, and highly visible reporting of all elements of service agreement deliverables

Innovation and Advanced

Service delivery toolset and
processes – underpinning
efficient and effective delivery
support practices


To your support needs and affordability (risk, cost, benefit)


To your in-house capabilities and team membership

Mature Extensive Catalogue

Always being enriched – Service Agreements compiled and assembled from a catalogue of services

Flexible service agreement

Tiering grow at your own pace on service items to consume, and within your financial means

Managed Services with Insentra

Frequently Asked Questions

We couldn’t cover everything on our website, so instead we’ve collated the most frequently asked questions into one place for your perusal. If you still can’t find what you’re looking for then head over to our contact page and drop us a line – one of our crew will be in touch shortly.

Got a question? Need support? You’re in the right place.

We’re here to help. Fill out your details and we’ll call you to get started.

Who is Insentra?

Imagine a business which exists to help IT Partners & Vendors grow and thrive.

Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

We love what we do and are driven by a relentless determination to deliver exceptional service excellence.

Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.