Navigator empowers sales teams to efficiently prospect across all onboarded Microsoft customers, enabling them to identify new opportunities and expand engagements with existing customers by highlighting areas for optimisation or additional services.

• Revenue leaders benefit from a high-level snapshots of customer activities
• Revenue operations are empowered to run processes from one location
• Focus on high value Sales leads and opportunities with smart lead scoring to boost conversion rates

Navigator analyses customer Azure environments and Microsoft 365 licensing data to uncover cost-saving opportunities and upsell potential, driving revenue growth by identifying critical trends and actionable insights for sales and service expansion.

• At-scale monitoring of customers’ Microsoft estates
• Extensive analytics dashboards across your customers
• Review your customer estate across 100 metrics to identify patterns and trends

Navigator simplifies customer management by providing clear visibility into tenant environments, making it easier for teams to identify and deliver managed service offerings efficiently, ultimately driving higher customer satisfaction and retention.

• Harness the power of rapid data analysis to identify opportunities and increase conversions
• Run Customer Campaign based on the finding of the AI generate recommendation
• Tailor campaigns for precise prospecting against strategic priorities (service revenues, Microsoft incentives, etc.)

With automated insights and streamlined customer management, Navigator reduces the manual effort needed to manage and analyse Customer environments, freeing up resources to focus on delivering services and driving growth.

• Send and track Health Check reports
• Trigger and track direct and bulk customer onboardings
• Analyse CSP customer detail – without a requirement to onboard