New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

Neil Wells-West - 18.08.202520250818

New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

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Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

Taming the chaos, finding what matters, and building lasting collaboration the smart way.

“We Moved to Microsoft 365 – Now What?” 

You’ve made the leap to Microsoft 365. 
Your files are on SharePoint. Teams is buzzing. Everyone’s syncing OneDrive. It’s collaboration, right? 

But if you’ve found yourself wondering: 

  • “Why can’t anyone find anything?”
  • “Why do we have 15 teams for the same project?”
  • “Why do I get nervous every time someone mentions an audit?” 

… you’re not alone. 

The truth is, moving to the cloud is just the beginning. To truly benefit from Microsoft 365, your business needs mature information management and you’ll likely need specialist help to get there. 

New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

What Is Information Management Maturity – and Why Should You Care?

Information Management Maturity is about how well your organisation controls, secures, organises, and uses your digital content.  

It’s what separates organisations that collaborate with confidence from those constantly searching through outdated folders and worrying about compliance. 

A mature model helps you: 

  • Reduce risk and meet compliance obligations
  • Improve productivity and findability
  • Ensure your Teams, SharePoint and OneDrive environments support real business outcomes
  • Avoid the dreaded “digital landfill” effect 

But it’s not something that happens automatically.

New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

Step One: Assess Where You Are (and What’s Holding You Back)

Every journey starts with understanding your current state. 

An information management maturity assessment evaluates key areas such as: 

  • People: Who owns the data? Do they know their responsibilities?
  • Process: Are there rules around sharing, storing, and archiving content?
  • Technology: Are Microsoft 365 tools like Sensitivity Labels, DLP and retention in use?
  • Culture: Are people working with the system or around it? 

A trusted advisor can guide you through this process, using proven frameworks and structured workshops to provide a clear picture of where you are – and what to fix first.

Step Two: Navigate the Maze (Don’t Go It Alone)

Once you’ve assessed the gaps, you need a realistic and achievable roadmap. 

It’s one thing to say, “We need better governance.” 

It’s another to know how to design and implement it inside Microsoft 365 without disrupting the business. 

Specialists bring: 

  • Deep technical knowledge of Microsoft 365 workloads (Teams, SharePoint, OneDrive)
  • Practical governance models tailored to your organisation’s needs
  • Experience navigating change in complex environments
  • Tools and templates to accelerate your progress 

Trying to build this in-house often leads to shelfware documents, fragmented rollouts, and resistance from users.  

An expert partner can help translate your vision into action.

New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

Step Three: Elevate Your Capabilities and See Real Results

The ultimate goal isn’t just governance. It’s empowered collaboration with built-in control. 

With expert support, your organisation can: 

  • Automate classification and retention with Microsoft Purview
  • Configure secure, compliant collaboration spaces in Teams and SharePoint
  • Improve search and discovery with metadata, tagging, and Viva Topics
  • Introduce provisioning, lifecycle, and permissions controls
  • Align information architecture to real business use cases 

These aren’t technical niceties, they’re the foundation of a resilient digital workplace. 

Why External Expertise Matters

Here’s what experienced consultants bring to the table:  

What You Need What Experts Bring 
A clear, unbiased maturity assessment Proven frameworks and facilitation expertise 
A roadmap with stakeholder buy-in Practical experience mapping strategy to action 
Governance that sticks Change management tactics that bring people with you 
Security without disruption Real-world understanding of balancing control with usability 
Ongoing improvement, not a one-off project Support models for long-term maturity and platform success 

You wouldn’t build a skyscraper without an architect. So why treat your information management strategy any differently?

New Zealand | Beyond the Upload: Why You Need Expert Support to Improve Information Management in Microsoft 365

Final Thought: Don’t Just Manage Your Information – Make It Work for You

Microsoft 365 gives your business powerful tools, but it’s what you build on top that matters. 

With the right specialist support, you can: 

  • Create clarity where there’s currently confusion
  • Reduce digital risk and improve compliance readiness
  • Enable your people to collaborate confidently, securely, and efficiently
  • Future-proof your platform so it can evolve with your needs 

Information is one of your most valuable assets. Isn’t it time to treat it that way?

Ready to get started?

If you’re ready to: 

  • Get a clear picture of your current maturity
  • Build a practical roadmap to improve
  • Unlock the full value of Microsoft 365 for your teams… 

Reach out to Insentra

Whether you’re just beginning or stuck in “governance limbo,” we can help you move forward strategically and sustainably.

NEXT STEPS

If you would like Insentra to help you with any of these topics through your nominated Partner, please contact us.  

For more insights on Microsoft 365, SharePoint Online, Teams and more head over to the Insentra blog.  

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Who is Insentra?

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Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

We love what we do and are driven by a relentless determination to deliver exceptional service excellence.

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Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.