FastTrack

Purchased Microsoft 365 or Office 365 and want to onboard in an efficient and best-practice manner? Do you want experienced and certified consultants managing this process and helping you on the journey at zero cost? Get in touch and work with Insentra to FastTrack your journey to the cloud.

Modern Workplace

What is FastTrack?

FastTrack is a Microsoft benefit available to you at no charge. The program, delivered by Microsoft certified Insentra consultants, is designed to assist you in the adoption of Microsoft 365, Office 365 and Enterprise Mobility + Security.

We start with the creation of a Success Plan customised to your business which includes both the technical implementation approach and user adoption strategies to help overcome the hurdles with your transition to the cloud. Once onboarded, you receive personalized remote guidance from our FastTrack consultants and access to online resources, tools and best practices to assist with user adoption and change management.

Leveraging the free FastTrack services provides you

1. Access to a FastTrack expert for questions and queries

2. Faster onboarding and adoption of your entitled Office 365 workloads

3. Education on new features and functions

4. Ability to provide feedback to Microsoft to improve products

Value for Partners

Your clients eligible for FastTrack could be automatically assigned to one of 200 FastTrack partners who do not have a channel only model like Insentra. By assigning your clients to Insentra to deliver the FastTrack benefit, you can be confident we will never transact directly with your client. 

Leveraging Insentra to deliver your client the FastTrack benefit ensures your clients have a regular, direct channel of interaction.  You can rest easy knowing we will refer any identified professional and managed services requirements directly to you and, if you are unable to perform those works, we will scope and quote this through you – keeping the competition out.

With approval from your client, we will share roadmaps and strategies with you so you can plan the future of your relationship and always be aware of your client’s journey to the Microsoft cloud.

We are and always will be a #PartnerObsessedTM company. Therefore, if you would like to deliver more value, grow license transactions, sell more services and increase retention rates, partner with Insentra and let us provide FastTrack enablement services resulting in higher adoption of Microsoft 365 or Office 365 in your client base.

Want to know more? Click here to download our FastTrack Partner brochure.

Frequently Asked Questions

  • Need an overview of what we will do for you? We will:
    • Help you with the set of onboarding processes recommended by Microsoft
    • Help you understand key success adoption factors
    • Conduct technical workshops & provide specific guidance
    • Serve as subject matter experts
    • Assist you with adoption and change management
  • How can I request FastTrack services from Insentra?

    If you are interested in our FastTrack services, you can:

    • Contact your license partner to request Insentra be assigned
    • Ask your Microsoft representative to assign you to Insentra
    • Reach out to us directly and we will work with your partner and Microsoft accordingly
  • What will this cost me?

    FastTrack is a Microsoft benefit provided to you at no charge. FastTrack services with Insentra are included by default in your Office 365/ Microsoft 365 subscription (subject to Microsoft entitlement rules). Better still, you have access to FastTrack onboarding services for the life of your licensing.

  • Where does my Partner fit in?

    Insentra has a channel only model which means we will only ever transact with IT partners and not directly with their clients. Our FastTrack service is designed to work in conjunction with your chosen partner ensuring they are involved every step of the way. If you require any services which are beyond the scope of FastTrack, we will work with your partner to get you the assistance you need.

  • What are the cloud services covered under FastTrack?

    All Office 365 and select Microsoft 365 workloads: Exchange Online, Skype for Business, Teams, Yammer, SharePoint, OneDrive for Business, Azure AD Premium, Azure Information Protection and Intune are covered. A detailed list can be found here: https://docs.microsoft.com/en-us/fasttrack/o365-fasttrack-benefit-overview

  • Who is best to work with Insentra from our team?

    FastTrack is a guidance service (migration benefit excluded) so we require technical staff members to perform the actual work with our assistance. Business stakeholders are required to assist with the change management and steering of the wider Office 365 project.

  • Can I request additional services?

    You sure can! Insentra will work with your chosen IT provider to ensure you have access to Professional and Managed services which are beyond the FastTrack scope.