Support

Support

Our best-in-breed team of engineers are ready to problem solve and support your needs. Access the Support Portal on this page with your provided login details, or call the service desk for critical incidents.

New Zealand|Support
New Zealand|Support

Support Portal

To access the Service Desk portal go to: https://help.insentragroup.com and log in with the credentials that have been provided. If you have yet to receive an account to log in, please log a ticket via email or phone, and someone from the ESS team will assist in having the account created. Alternatively, you can use the sign-up link from the login page.

Contact Details

Sending an email will automatically create a ticket with the Insentra Service Desk.

help@insentragroup.com

For high priority incidents or for fastest response, tickets can be logged by calling the ESS team on:

+61 1300 629 334

New Zealand|Support

If you’re waiting for a sign, this is it.

We’re a certified amazing place to work, with an incredible team and fascinating projects – and we’re ready for you to join us! Go through our simple application process. Once you’re done, we will be in touch shortly!

New Zealand|Support

Unleashing the power of Microsoft Copilot

This comprehensive guide provides everything you need to get your organisation ready for and successfully deploy Copilot.

Who is Insentra?

Imagine a business which exists to help IT Partners & Vendors grow and thrive.

Insentra is a 100% channel business. This means we provide a range of Advisory, Professional and Managed IT services exclusively for and through our Partners.

Our #PartnerObsessed business model achieves powerful results for our Partners and their Clients with our crew’s deep expertise and specialised knowledge.

We love what we do and are driven by a relentless determination to deliver exceptional service excellence.

New Zealand|Support

Insentra ISO 27001:2013 Certification

SYDNEY, WEDNESDAY 20TH APRIL 2022 – We are proud to announce that Insentra has achieved the  ISO 27001 Certification.