{"id":18315,"date":"2023-04-20T02:57:44","date_gmt":"2023-04-20T02:57:44","guid":{"rendered":"https:\/\/www.insentragroup.com\/us\/insights\/uncategorized\/late-night-brew-what-is-fasttrack\/"},"modified":"2023-06-23T00:42:44","modified_gmt":"2023-06-23T00:42:44","slug":"late-night-brew-what-is-fasttrack","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/us\/insights\/videos\/late-night-brew\/late-night-brew-what-is-fasttrack\/","title":{"rendered":"Late Night Brew &#8211; What is FastTrack?"},"content":{"rendered":"\n<iframe width=\"1280\" height=\"720\" src=\"https:\/\/www.youtube.com\/embed\/mZVv24nHm7A\" title=\"Late Night Brew \u2013 What is FastTrack?\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n\n\n\n<p>This episode features a discussion about FastTrack between Robert Buktenica and Hambik Matvosian. Hambik explains that FastTrack is a paid service that helps clients with their M365 digital transformation journey. He also discusses the requirements for qualifying and how businesses with more than 150 paid licenses can use the program. They go on to describe further advantages of working with FastTrack, such as having access to an expert and significant time savings on project schedules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TIMESTAMP<\/h2>\n\n\n\n<p><a href=\"#hlight1\">00:07 &#8211; Introduction<\/a><br><a href=\"#hlight2\">00:36 &#8211; The Brew<\/a><br><a href=\"#hlight3\">01:37 &#8211; What is FastTrack?<\/a><br><a href=\"#hlight4\">02:55 &#8211; What companies are eligible to take advantage of this?<\/a><br><a href=\"#hlight5\">04:13 &#8211; What are the benefits of FastTrack?<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TRANSCRIPT<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight1\">Introduction<\/h3>\n\n\n\n<p><strong>Robert Buktenica<\/strong>: Hello, everyone, and welcome to the Late Night Brew, where we talk to brew first and then we get around to the business that\u2019s on point. I\u2019m Robert Buktenica, also known as Buck, and tonight on the show with me is Hambik Matvosian. Welcome back, Sir.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Hambik Matvosian<\/strong>: Thank you, mate, always a pleasure to be on your show. Looking forward to it.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: All right. Tonight, we\u2019re going to talk again about FastTrack and the new exciting, much shorter and succinct video.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight2\">The Brew<\/h3>\n\n\n\n<p><strong>Robert<\/strong>: First things first though, what brew are you having with me?&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: Well, considering it\u2019s almost nine o\u2019clock in the morning here in Sydney, I\u2019ve got my trusted liquid gold. This is going to keep me going for the day. Well, I\u2019ll probably need more, but for now, it\u2019s a good start. What about you?&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: It\u2019s a brew, I\u2019ll let it pass. Although breakfast beers exist for a reason, I\u2019m just going to throw that out. Everyone knows \u2014&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: Actually, it\u2019s beer o\u2019clock somewhere in the world, right, so, yeah, I should go crack open a cold one right now.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Exactly. I have a Hazy IPA from Brooklyn. It\u2019s called Brooklyn Pulp Art. It\u2019s actually pretty good.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: I need to make a trip out your way. I need to see all these beers that you\u2019ve got, this is incredible.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: American beer stores man. We\u2019ve got a little bit of everything. You\u2019re always welcome. That\u2019s our video. So, there you go.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight3\">What is FastTrack?<\/h3>\n\n\n\n<p><strong>Robert:<\/strong> Now, let\u2019s start with the easiest yet most difficult question, what is <a href=\"https:\/\/www.insentragroup.com\/us\/services\/microsoft-fasttrack\/\" target=\"_blank\" rel=\"noreferrer noopener\">FastTrack<\/a>?&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: Yes, so FastTrack is a funded service. It\u2019s funded by Microsoft, delivered by partners like us at Insentra, and basically, it\u2019s a remote guidance\/ adoption service, where consultants will guide the customer through their M365 digital transformation journey.&nbsp;<\/p>\n\n\n\n<p>Now that could be anywhere from technical workshops. We can look at running through business enablement workshops, depending on if the customer\u2019s going from a third-party product, they wanted to go to an M365 equivalent.&nbsp;<\/p>\n\n\n\n<p>We can start discussing some of the challenges that they may be facing as and sort of work out how best we can help them through that, through those challenges. Ideally, the way I like to position it with customers is think of FastTrack as Microsoft\u2019s \u201cphone a friend\u201d service for M365, or basically, from a guidance perspective, as other crew members have put it, is we will guide you through what buttons to push, but then it\u2019s the customer\u2019s responsibility to then push those buttons that we told them push.&nbsp;<\/p>\n\n\n\n<p>We\u2019ll give them all that guidance, and they\u2019ll need to do it themselves or bring in a partner, because as a FastTrack partner, we don\u2019t have remote access into environments. We don\u2019t do any of that technical enablement where a traditional consulting engagement would do.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight4\">What companies are eligible to take advantage of this?<\/h3>\n\n\n\n<p><strong>Robert<\/strong>: Awesome. Now, what companies are eligible to take advantage of this?&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: There are specific documented licenses that qualify for FastTrack, so things like if you\u2019re an NFP, unfortunately, if you\u2019ve got NFP licensing, let\u2019s just say, unfortunately this isn\u2019t covered under FastTrack, but everything else generally is, and if customers have, from any industry really, it\u2019s not sort of industry-specific at all. If you\u2019ve got over 150 paid licenses in your tenancy, then you automatically qualify for FastTrack. Once you have those licenses, it\u2019s been a matter of just raising that request to say, look, I need FastTrack assistance for workloads one, two and three. That will then get assigned to the FastTrack partner, and then that engagement will then start with that customer.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Anyone over 150 seats and above qualifies, and probably that prompts a discussion for another episode of <a href=\"https:\/\/www.insentragroup.com\/us\/insights\/videos\/late-night-brew\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Late Night Brew<\/a>, but then you want over 500 seats, gives you that data migration service as well.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Well, that\u2019s the other advantage of this short snap, is we get to say, \u201cOn the next episode,\u201d to live out our dreams.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight5\">What are the benefits of FastTrack?<\/h3>\n\n\n\n<p><strong>Robert: <\/strong>Now, what would you say\u2013 let\u2019s go hot list lightning round. What are the benefits for a company to engage? I know you listed out some in the first question.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: What this benefit is, that guidance is one. Being a customer now, having someone to speak to and having an expert to speak to, because what we say a lot in the past is customers will try and do this themselves. They\u2019ll, yes, there\u2019s resources available online that customers can go read, but it takes time, right?&nbsp;<\/p>\n\n\n\n<p>So, unless you\u2019ve got time and effort to have your IT guy sit there, reading through docs, articles, blogs, blogs, content, et cetera to try and work out the best way to enable a service. All of that takes time and impact project schedules, et cetera.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Whereas, if you come through and utilize the FastTrack services that you\u2019re automatically entitled to, those experts will then have that experience, guide you through the ins and outs of what you need to do, where you need to start, what you need to look out for, potential gotchas depending on workloads and experiences, to then guide you through that overall end to end deployment journey. It can then significantly save on progress scheduled times.&nbsp;<\/p>\n\n\n\n<p>A deployment, that might take a customer trying to do this themselves six months. Using FastTrack can basically halve that time, as an example, right? So, change online, Intune, you know whatever the workload may be. The real benefit I see is having someone to speak to, right? Because during that engagement, we set up recurring calls with the customer to keep that engagement alive and going.&nbsp;<\/p>\n\n\n\n<p>Given the customer peace of mind, that they\u2019ve got someone on the other end that they can reach out to, whether it be phone call, teams, message, e-mail if and when they\u2019ve got a question. So, they\u2019re not waiting to log a support ticket, they\u2019re not waiting for someone to give them a call back after X number of hours, they\u2019ve got someone there.&nbsp;<\/p>\n\n\n\n<p>If it\u2019s something we\u2019ve seen in the past, could be a very quick and easy sort of fix to help them overcome that challenge they\u2019re facing. But yes, we still do get the scenarios where the customer still needs to go and log a support ticket because there\u2019s more in-depth troubleshooting requirements.&nbsp;<\/p>\n\n\n\n<p>But having someone at that initial point of contact is one of the biggest key benefits of of utilizing FastTrack and having that expert on the other end of the line to guide them through.&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Definitely.&nbsp; Unfortunately, that wraps up our time. I\u2019ll need to brief Hambik about what the lightning round actually means. However, I hope everyone enjoyed a delicious drink. You learn something, got any feedback, we\u2019d always love to hear.&nbsp;<\/p>\n\n\n\n<p>Until next episode where we get to dive even deeper into the FastTrack world. Until then, have a great rest of your day. Cheers. Take care, buddy.&nbsp;<\/p>\n\n\n\n<p><strong>Hambik<\/strong>: Thanks, bro. Thanks, Bob. Cheers.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you want to learn more about how <a href=\"https:\/\/www.insentragroup.com\/us\/services\/microsoft-fasttrack\/\" target=\"_blank\" rel=\"noreferrer noopener\">FastTrack<\/a> can help your company, <a href=\"https:\/\/www.insentragroup.com\/us\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact us<\/a> at Insentra today!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Next Episode: <a href=\"https:\/\/www.insentragroup.com\/us\/insights\/videos\/late-night-brew\/late-night-brew-fasttrack-the-scope\/\">Late Night Brew \u2013 FastTrack \u2013 The Scope<\/a><\/p>\n\n\n\n<style>\n.attachment-full {\n  display: none !important;\n}\nhtml {\n  scroll-behavior: smooth;\n}\n  body .blog-body h3 {\n            text-transform: inherit !important;\n        }\n\n<\/style>\n<script>\n    (function($, window) {\n        var adjustAnchor = function() {\n\n            var $anchor = $(':target'),\n                    fixedElementHeight = 100;\n\n            if ($anchor.length > 0) {\n\n                $('html, body')\n                    .stop()\n                    .animate({\n                        scrollTop: $anchor.offset().top - fixedElementHeight\n                    }, 200);\n\n            }\n\n        };\n\n        $(window).on('hashchange load', function() {\n            adjustAnchor();\n        });\n\n    })(jQuery, window);\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>This episode features a discussion about Fasttrack between Robert Buktenica and Hambik Matvosian. Hambik explains that Fasttrack is a paid service that helps clients with their M365 digital transformation journey. He also discusses the requirements for qualifying and how businesses with more than 150 paid licenses can use the program. They go on to describe further advantages of working with Fasttrack, such as having access to an expert and significant time savings on project schedules.<\/p>\n","protected":false},"author":53,"featured_media":18316,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[279,253],"tags":[],"class_list":["post-18315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fasttrack-late-night-brew","category-late-night-brew","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts\/18315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/comments?post=18315"}],"version-history":[{"count":2,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts\/18315\/revisions"}],"predecessor-version":[{"id":18509,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts\/18315\/revisions\/18509"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/media\/18316"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/media?parent=18315"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/categories?post=18315"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/tags?post=18315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}