{"id":16298,"date":"2023-01-12T01:23:37","date_gmt":"2023-01-12T01:23:37","guid":{"rendered":"https:\/\/www.insentragroup.com\/nz\/?p=16264"},"modified":"2024-10-10T02:31:25","modified_gmt":"2024-10-10T02:31:25","slug":"uk-pharmaceutical-case-study","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/us\/insights\/resources\/case-studies\/uk-pharmaceutical-case-study\/","title":{"rendered":"Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16298\" class=\"elementor elementor-16298\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5638748 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5638748\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-32109e3\" data-id=\"32109e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67305a0 elementor-widget elementor-widget-heading\" data-id=\"67305a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Insentra\u2019s Smarts and\nCollaboration Increase\nService Value in the\nPharmaceutical Industry<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25d9d6e elementor-widget elementor-widget-text-editor\" data-id=\"25d9d6e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A groundbreaking pharmaceutical company headquartered in the UK, specialises in the research, development and manufacturing of biotherapeutics. Technology management and service delivery is critical to their operations and success, and was a key driver for their search for a mature managed services provider to cater for all tech related aspects of their business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d596cb2 elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"d596cb2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#downloadcasestudy\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62b4152\" data-id=\"62b4152\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8eda3c elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8eda3c\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72dd0be\" data-id=\"72dd0be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e516569 elementor-widget elementor-widget-heading\" data-id=\"e516569\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE CHALLENGE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-731387c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"731387c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9cfbc21\" data-id=\"9cfbc21\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb4840a elementor-widget elementor-widget-text-editor\" data-id=\"bb4840a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a cloud-first organization, the Client runs all critical workloads in Azure and Office 365 with Citrix solutions used to deliver desktops and applications. There was a clear business need for the Client to work with a provider with strong capabilities in both Microsoft and Citrix, one who could bring insight and support to their environment and who had a proven track record in exceptional service delivery, management and reporting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8139214\" data-id=\"8139214\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9408255 elementor-widget elementor-widget-text-editor\" data-id=\"9408255\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">The Client chose to engage Insentra as their managed service partner, recognising our specialist skills in this technology stack developed since the inception of our managed services practice in 2014. Core to our capability was the implementation of strict processes and industry leading toolsets and automation, built upon many years of collective experience &#8211; making us the perfect fit to deliver the service along with our trusted partners.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4724cf elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4724cf\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f6c99e\" data-id=\"1f6c99e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff0b188 elementor-widget elementor-widget-heading\" data-id=\"ff0b188\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ONBOARDING AND DISCOVERY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-491ab15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"491ab15\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dc7d84d\" data-id=\"dc7d84d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ae6b91 elementor-widget elementor-widget-text-editor\" data-id=\"1ae6b91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our managed services team have a well-defined onboarding process which simplifies the effort and enables us to rapidly take on multiple services in parallel. As part of the onboarding phase, we perform initial health checks for each technology to ensure any issues or risks to operations are dealt with before becoming serious problems.<\/p><p>For the Client, the implementation of our tools and monitoring solutions during onboarding identified several areas where we could improve the management, accessibility, performance and security of the IT environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0a27999\" data-id=\"0a27999\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f58d23c elementor-widget elementor-widget-text-editor\" data-id=\"f58d23c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A number of issues relating to resource capacity and sizing were also identified in the first week via our UXaaS (User Experience as a Service) offering which would have a direct impact on user experience. This led to data driven change planning to scale out the servers in the affected regions to alleviate CPU contention, resulting in a positive increase in user experience and productivity.<\/p><p>Our onboarding process is not just about technology. We used this time to gain a deep understanding of the Client\u2019s business and examined how the various teams and departments interacted with the systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aad5664 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aad5664\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8fb8ccb\" data-id=\"8fb8ccb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-806a794 elementor-widget elementor-widget-image\" data-id=\"806a794\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"750\" height=\"475\" src=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/04\/UK_Pharmaceutical-2.png\" class=\"attachment-large size-large wp-image-18133\" alt=\"United States | Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry\" srcset=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/04\/UK_Pharmaceutical-2.png 960w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/04\/UK_Pharmaceutical-2-300x190.png 300w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/04\/UK_Pharmaceutical-2-768x486.png 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:63.33%;max-width:960px\" title=\"UK_Pharmaceutical-2.png\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7d6432e\" data-id=\"7d6432e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-566bbf5 elementor-widget elementor-widget-text-editor\" data-id=\"566bbf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our onboarding process is not just about technology. We used this time to gain a deep understanding of the Client\u2019s business and examined how the various teams and departments interacted with the systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af596d0 elementor-widget elementor-widget-text-editor\" data-id=\"af596d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>THE ROADMAP AHEAD<\/strong><\/p><p>As we continue our journey with our trusted partners and clients, we constantly strive to increase our service value through continuous improvement and innovation. Service excellence is something we take very seriously and is built into our operations and culture. By leveraging our deep knowledge and understanding of Office 365, Azure and Citrix, coupled with the predictive insights from our toolset we ensure our partners and clients receive the best value, service and experience from their technology platforms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-517b573 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"517b573\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f841159\" data-id=\"f841159\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9759b07 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9759b07\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PARTNER\nCOLLABORATION\nTO ENSURE\nMINIMAL\nDOWNTIME<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0cf48ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0cf48ec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ed31911\" data-id=\"ed31911\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-065d8b9 elementor-widget elementor-widget-text-editor\" data-id=\"065d8b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whilst onboarding the various technologies we also had to ensure Citrix Cloud and ShareFile services were migrated to the new Cloud Solution Provider (CSP) with minimal downtime. This required tight communication between our partners, the vendor and the Client to ensure all requirements were in place which ultimately resulted in a smooth transition with zero downtime.<\/p><p>Tasks such as these were out of the ordinary of a typical onboarding scenario but due to the time sensitive nature, the various teams, architects and consultants were brought in to assist where required following our standard project methodology and delivering a very well organized and seamless experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6304b0 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6304b0\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2fa2655\" data-id=\"2fa2655\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a7b3ca elementor-widget elementor-widget-heading\" data-id=\"9a7b3ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE OUTCOME<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-14db414 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14db414\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-fe67cae\" data-id=\"fe67cae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78c0452 elementor-widget elementor-widget-text-editor\" data-id=\"78c0452\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Migration to the new CSP was successfully completed with minimal disruption, setting in place an environment for growth, supported by partner and vendor collaboration.<\/p><p>The Client has sites in Ireland, Spain, England and Scotland, with each performing a completely different operation. By understanding the users\u2019 needs and behaviors through our onboarding and discovery phase, we were able to perform persona mapping exercises which ensured the infrastructure, cloud services and applications met the specific needs of each business unit and were tuned accordingly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19c4967 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19c4967\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3800e6f\" data-id=\"3800e6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6beaf49 elementor-widget elementor-widget-heading\" data-id=\"6beaf49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Learn how you can partner with Insentra\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-486c2e3 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"486c2e3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" 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data-id=\"335c07c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e66a533 elementor-widget elementor-widget-heading\" data-id=\"e66a533\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DOWNLOAD THE CASE STUDY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08338a2 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08338a2\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d2e3c04\" data-id=\"d2e3c04\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c188f63 elementor-widget elementor-widget-image\" data-id=\"c188f63\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"588\" height=\"444\" src=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/04\/UK_Pharmaceutical-footer.png\" class=\"attachment-large size-large wp-image-18134\" alt=\"United States | Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry\" 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elementor-section-height-default elementor-section-height-default\" data-id=\"25212df\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-61af350\" data-id=\"61af350\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4412c00 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4412c00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Thanks for downloading the case study!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ac47931 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac47931\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-022e1fd\" data-id=\"022e1fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb9228c elementor-widget elementor-widget-spacer\" data-id=\"cb9228c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aece1e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3aece1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We\u2019ve sent a copy to your inbox. Remember to mark <b>hello@insentragroup.com<\/b> as a \u201csafe sender\u201d, and to check any junk or spam folders so you receive your copy.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-211fcba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"211fcba\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-985efb0\" data-id=\"985efb0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78f91d8 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BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP182018858 BCX0\">In the meantime, we thought you might find these resources useful\u00a0<span class=\"EOP SCXP182018858 BCX0\">\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ef0fcef relevant-resources elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef0fcef\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c239db8\" data-id=\"c239db8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-446cc2d elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"446cc2d\" data-element_type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-18289 post type-post status-publish format-standard has-post-thumbnail hentry category-ebooks-and-guides entry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-ultimate-guide-to-microsoft-intune-whitepaper\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2024\/06\/Intune-Zoo-Fanout.png\" class=\"attachment-full size-full wp-image-20897\" alt=\"\" style=\"width:100%;height:100%;max-width:600px\" srcset=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2024\/06\/Intune-Zoo-Fanout.png 600w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2024\/06\/Intune-Zoo-Fanout-300x300.png 300w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2024\/06\/Intune-Zoo-Fanout-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-ultimate-guide-to-microsoft-intune-whitepaper\/\" >\n\t\t\t\tThe Ultimate Guide to Microsoft Intune Whitepaper\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Unlock the power of Microsoft Intune with our comprehensive guide. Whitepaper<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-ultimate-guide-to-microsoft-intune-whitepaper\/\" aria-label=\"Read more about The Ultimate Guide to Microsoft Intune Whitepaper\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19534 post type-post status-publish format-standard has-post-thumbnail hentry category-ebooks-and-guides entry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/unleashing-the-power-of-microsoft-copilot-whitepaper\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/11\/CoPilot-1.png\" class=\"attachment-full size-full wp-image-19535\" alt=\"\" style=\"width:100%;height:100%;max-width:600px\" srcset=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/11\/CoPilot-1.png 600w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/11\/CoPilot-1-300x300.png 300w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/11\/CoPilot-1-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/unleashing-the-power-of-microsoft-copilot-whitepaper\/\" >\n\t\t\t\tUnleashing the Power of Microsoft Copilot\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>THE DEFINITIVE GUIDE FROM READINESS TO DEPLOYMENT Are you ready to unlock the power of Microsoft&#8217;s revolutionary new AI assistant,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/unleashing-the-power-of-microsoft-copilot-whitepaper\/\" aria-label=\"Read more about Unleashing the Power of Microsoft Copilot\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19207 post type-post status-publish format-standard has-post-thumbnail hentry category-ebooks-and-guides entry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/09\/Microsoft_Defender_Fanout_v2.png\" class=\"attachment-full size-full wp-image-19208\" alt=\"\" style=\"width:100%;height:100%;max-width:600px\" srcset=\"https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/09\/Microsoft_Defender_Fanout_v2.png 600w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/09\/Microsoft_Defender_Fanout_v2-300x300.png 300w, https:\/\/www.insentragroup.com\/us\/wp-content\/uploads\/sites\/21\/2023\/09\/Microsoft_Defender_Fanout_v2-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\" >\n\t\t\t\tThe Complete Guide to Microsoft Defender for Endpoint\u200b\u200b\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>In today\u2019s rapidly evolving digital landscape, the urgency to safeguard sensitive data and digital assets from sophisticated cyber threats has<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\" aria-label=\"Read more about The Complete Guide to Microsoft Defender for Endpoint\u200b\u200b\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry A groundbreaking pharmaceutical company headquartered in the UK, specialises in the research, development and manufacturing of biotherapeutics. Technology management and service delivery is critical to their operations and success, and was a key driver for their search for a mature managed services provider to&hellip; <a class=\"more-link\" href=\"https:\/\/www.insentragroup.com\/us\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\">Continue reading <span class=\"screen-reader-text\">The Complete Guide to Microsoft Defender for Endpoint\u200b\u200b<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":18226,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[260],"tags":[],"class_list":["post-16298","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts\/16298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/comments?post=16298"}],"version-history":[{"count":8,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts\/16298\/revisions"}],"predecessor-version":[{"id":21153,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/posts\/16298\/revisions\/21153"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/media\/18226"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/media?parent=16298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/categories?post=16298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/us\/wp-json\/wp\/v2\/tags?post=16298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}