{"id":39711,"date":"2026-02-17T03:18:00","date_gmt":"2026-02-17T03:18:00","guid":{"rendered":"https:\/\/www.insentragroup.com\/nz\/insights\/uncategorized\/late-night-brew-generative-ai-in-the-workplace-practical-prompt-engineering-tips\/"},"modified":"2026-02-17T05:54:24","modified_gmt":"2026-02-17T05:54:24","slug":"late-night-brew-generative-ai-in-the-workplace-practical-prompt-engineering-tips","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/nz\/insights\/videos\/late-night-brew\/generative-ai-late-night-brew\/late-night-brew-generative-ai-in-the-workplace-practical-prompt-engineering-tips\/","title":{"rendered":"Late Night Brew &#8211; Generative AI in the Workplace Practical Prompt Engineering Tips"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Late Night Brew - Generative AI in the Workplace Practical Prompt Engineering Tips\" width=\"750\" height=\"422\" src=\"https:\/\/www.youtube.com\/embed\/R29TK7GWLVs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>In this episode of&nbsp;Late Night&nbsp;Brew, host Robert&nbsp;Buktencia&nbsp;is joined by Devante Vargas to explore how AI is being used in the workplace and beyond.&nbsp;<\/p>\n\n\n\n<p>Rather than focusing on hype, this conversation breaks down practical, day to day applications that deliver real productivity gains. From handling email overload to improving response times and writing more effective communication, the discussion highlights how to get measurable value from tools like Copilot and ChatGPT.&nbsp;<\/p>\n\n\n\n<p>In this episode, you will learn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to structure prompts to get more accurate and relevant results<\/li>\n\n\n\n<li>Why giving AI a clear persona improves output quality<\/li>\n\n\n\n<li>How to summarise long email threads into concise action items<\/li>\n\n\n\n<li>Ways to automate first responses in ticketing systems to support SLA targets<\/li>\n\n\n\n<li>A simple prompt addition that encourages AI to ask clarifying questions<\/li>\n\n\n\n<li>Why treating AI as advanced autocorrect leads to better expectations and outcomes<\/li>\n<\/ul>\n\n\n\n<p>If you want to reduce wasted time, minimise frustration and improve the quality of your AI&nbsp;assisted&nbsp;work, this episode delivers practical techniques  you can apply&nbsp;immediately.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Timestamps<\/h2>\n\n\n\n<p>00:00 Introduction and episode overview&nbsp;<br>01:24 Real world AI usage in the workplace&nbsp;<br>01:59 Why prompting determines your results&nbsp;<br>02:54 Using persona based prompts for better responses&nbsp;<br>03:07 Automating SLA first responses in ticketing systems&nbsp;<br>04:12 Treating AI as advanced autocorrect not true intelligence&nbsp;<br>05:58 Adding clarifying instructions to improve AI output&nbsp;<br>07:33 What is coming next in the AI series<\/p>\n\n\n\n<p><strong>Ready to improve how you use AI at work?<\/strong>&nbsp;<\/p>\n\n\n\n<p>Join our monthly\u00a0<a href=\"https:\/\/www.insentragroup.com\/nz\/services\/generative-ai-series\/sprint-1\/\" target=\"_blank\" rel=\"noreferrer noopener\">Generative AI sessions<\/a>\u00a0to sharpen your prompt engineering skills and learn how to apply AI effectively across your organisation.\u00a0<\/p>\n\n\n\n<style>\n.elementor-widget-theme-post-featured-image {\n  display: none !important;\n}\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>In this episode of&nbsp;Late Night&nbsp;Brew, host Robert&nbsp;Buktencia&nbsp;is joined by Devante Vargas to explore how AI is being used in the workplace and beyond.&nbsp; Rather than focusing on hype, this conversation breaks down practical, day to day applications that deliver real productivity gains. From handling email overload to improving response times and writing more effective communication,&hellip; <a class=\"more-link\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/videos\/late-night-brew\/generative-ai-late-night-brew\/late-night-brew-generative-ai-in-the-workplace-practical-prompt-engineering-tips\/\">Continue reading <span class=\"screen-reader-text\">Late Night Brew &#8211; Generative AI in the Workplace Practical Prompt Engineering Tips<\/span><\/a><\/p>\n","protected":false},"author":53,"featured_media":39713,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[297],"tags":[],"class_list":["post-39711","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-generative-ai-late-night-brew","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/39711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/comments?post=39711"}],"version-history":[{"count":1,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/39711\/revisions"}],"predecessor-version":[{"id":39714,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/39711\/revisions\/39714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media\/39713"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media?parent=39711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/categories?post=39711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/tags?post=39711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}