{"id":19884,"date":"2023-03-30T06:26:32","date_gmt":"2023-03-30T06:26:32","guid":{"rendered":"https:\/\/www.insentragroup.com\/nz\/insights\/uncategorized\/late-night-brew-what-is-digital-workplace-foundation\/"},"modified":"2023-06-01T02:43:53","modified_gmt":"2023-06-01T02:43:53","slug":"late-night-brew-what-is-digital-workplace-foundation","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/nz\/insights\/videos\/late-night-brew\/late-night-brew-what-is-digital-workplace-foundation\/","title":{"rendered":"Late Night Brew &#8211; What is Digital Workplace Foundation?"},"content":{"rendered":"\n<iframe width=\"1121\" height=\"631\" src=\"https:\/\/www.youtube.com\/embed\/_uqdB9mgSec\" title=\"What is Digital Workplace Foundation? - Late Night Brew\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<p>In this episode of The Late Night Brew, Lee Foster and Robert Buktenica talk about digital workplaces. The end user compute (EUC) and the contemporary work environment, which includes collaborative tools, are based on the digital workplace, according to Lee. User experience is important, and a bad one can cause staff members to leave the company.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TIMESTAMP<\/h2>\n\n\n\n<p><a href=\"#hlight1\">00:07 &#8211; Introduction<\/a><br><a href=\"#hlight2\">00:33 &#8211; The Brew<\/a><br><a href=\"#hlight3\">01:08 &#8211; What is Digital Workplace?<\/a><br><a href=\"#hlight4\">04:00 &#8211; Why Organisation should care about Digital Workplace Foundation?<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">TRANSCRIPT<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight1\">Introduction<\/h3>\n\n\n\n<p><strong>Robert Buktenica<\/strong>:\u202fHello, everyone, and welcome to another episode of the Late Night Brew, where we talk to brew first, and we get around to what we\u2019re actually talking about. Joining me once again, who really has checks are getting lost in the mail still, Lee Foster, welcome back buddy.&nbsp;<\/p>\n\n\n\n<p><strong>Lee Foster<\/strong>: Good to see you, Dave, good to see you mate. What\u2019s your fancy brew for today?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight2\">The Brew<\/h3>\n\n\n\n<p><strong>Lee Foster<\/strong>: What\u2019s your fancy brew for today?&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: You throwing me off my script, buddy, but since you asked and you\u2019re so impatient, it is a lager\u202fthat is called Scottsdale blonde, or technically, it\u2019s a Kolsch.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: Nice. You know me very well, mate, my brew is boiling right now.&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Well, we\u2019ll allow the egregious offense of not having your brew ready at time of recording and we\u2019ll just move on.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight3\">What is Digital Workplace?<\/h3>\n\n\n\n<p><strong>Robert: <\/strong>In this episode, we\u2019re gonna be diving into digital workplace. Of course, are we already doing that, and what exactly do you mean by digital workplace?&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: Great question, mate, great question. Well, look, as you\u2019re not, don\u2019t we already do that? Well, look, EUC is the way we used to talk about what is currently digital workplace, and to be more specific, EUC really is what we talk to now as being the <a href=\"https:\/\/www.insentragroup.com\/nz\/services\/advisory-services\/digital-workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital workplace foundation<\/a>. So, you know, over twelve years we\u2019ve done some fantastic work with Citrix and other vendors, and now you\u2019ve got, not so much new kiddish on the block, AVD and W365 and so on, but lots of different ways and VMware doing the similar sort of play, not to \u00a0mention Google Workspaces. Lots of people doing this, what they call EUC or end user compute, or digital workplace.\u00a0<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Pick your flavor.\u202f&nbsp;<\/p>\n\n\n\n<p><strong>Lee: <\/strong>Exactly, mate, exactly. What we\u2019ve seen over the last couple of years is lots of organic growth &nbsp;which just bolts on to what was the core foundation for EUC. Bits of Citrix, bits of X, yes, exactly.\u202f&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Yes, we need this and fit it in.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: Yeah, the pandemic rushed to work from home, scale everything up in Citrix, add some of this, bring on some WVD or AVD, or 365 as it is now W365. Make it just work so that we can make people work from wherever they need to work. So, you\u2019ve kind of got that aspect of the foundation and the tech that allows people to get good work done.&nbsp;<\/p>\n\n\n\n<p>Then, you\u2019ve got the getting work done part, which is all of the modern work stuff.ou know, collaboration and everything else that goes on top of the foundation. So, when we say, digital workplace foundation, we\u2019re kind of moving away from EUC, end user compute as a terminology and as a focus.&nbsp;<\/p>\n\n\n\n<p>What we\u2019re saying is the Digital Workplace Foundation is the foundation for you to be able to build upon the getting work done, modern work aspects. So, the core elements, are they right? And if they\u2019re not, let\u2019s get them right. But whilst getting them right, let\u2019s put the user experience bang in the center<strong>\u202f<\/strong>with that.&nbsp;<\/p>\n\n\n\n<p>So, you know, I\u2019m sure you\u2019ve spoken to plenty of clients where the user experience is pretty poor, because everything we\u2019ve just said, \u201cAm I connecting to Citrix, am I using this AVD machine? What do I do? I can\u2019t do this; I can\u2019t do that.\u201d&nbsp;<\/p>\n\n\n\n<p>Hey, look, here\u2019s a stat like from the Adobe state of Work report, this is a 2021 report, but one in three people that left their job said the reason they left was their employees\u2019 tech was a barrier to them getting good work done, right? They\u2019ve taken a job, they\u2019ve started a role, they can\u2019t perform that role because the tech is a barrier.&nbsp;<\/p>\n\n\n\n<p>Now, how bad is that? That\u2019s one in three, right? So, you know, if the foundation is wrong, it doesn\u2019t matter how much good work you try and get done, you are forever gonna be limited. That makes sense?&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Yeah, and one in three is a huge number. That is not\u202fsomething to sniff at. I mean, that alone is why organisations should care about this.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hlight4\">Why organisation should care about Digital Workplace Foundation?<\/h3>\n\n\n\n<p><strong>Lee<\/strong>: Totally, totally right. If you think about consumer tech, right, what we use day-to-day in our standard lives and our everyday lives, that one person that left that organisation because there was inhibiting their way to get work done, they have a great experience at home.&nbsp;<\/p>\n\n\n\n<p>We often say, \u201cWhy is it I have a Jetsons experience at home and a Flintstones experience when I go to work, right? Because he just used to working with his tech in a way that just works.&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Yeah, yeah.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: For the last 20 years, right, enterprise tech has been playing catch up to consumer tech, right, to match that experience. If you take, if you pluck that one user\u2019s personal experience, and say, \u201cHow do we give you that Jetsons experience in the workplace?\u201d That\u2019s got to be the center, that\u2019s the magic, right?&nbsp;<\/p>\n\n\n\n<p>You think about what\u2019s important to an organisation is I want to attract, and I want to retain these people, right? Even more so in today\u2019s market, globally. If I lose Buck today and I\u2019ve gotta replace him, I\u2019m going to pay almost twice as much to replace him, right? That\u2019s not justifiable and not sustainable, right?&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: If you\u2019re having to have all that spin-up time to train someone on legacy blank or, \u201cHey, we have to do it in this order because the tools are just wonky,\u201d that\u2019s much more time before somebody is really capable of contributing to the whole.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: Correct, mate, correct, and you\u2019ve also got the IP. You got the IP that you might lose with that individual. You\u2019ve also got the IP that they\u2019ve created in a system that has been organically scaled out and is a bit of a mess. Now you\u2019ve got to try and govern that and achieve compliance with the messes there.&nbsp;<\/p>\n\n\n\n<p>Again, that\u2019s the getting work done. And modern work, it\u2019s become so clunky and so messy, and so hard to navigate, that people are leaving organisations as a result. When we say digital workplace foundation is like, okay, let\u2019s part that for a second.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s take that user with us back to the beginning, to the foundation, and say, \u201cRight, in order to give this person or these people a great experience, what does the foundation need to look like?\u201d Not what does tech dictate it needs to look like. How do we need to make this work so this person goes back into that organisation and has an outstanding experience?&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Right.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: That\u2019s the core focus of the digital workplace foundation. It\u2019s again, to draw a distinct line. It\u2019s not about the getting work done piece, that\u2019s modern work and that comes later. It\u2019s the how do we put a foundation in place and make that right so that it can scale. It\u2019s designed and architected with security at the center, zero trust framework, the whole element of the foundation is good.&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: All the good bits.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: It can scale, and scale at the right time. It can retract when it needs to, but again, I\u2019ll say it for the final time, the user experience has to be the measure of the foundation, not how good the tech is or what the vendor\u2013 how great the vendor says the tech is.&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: Exactly. That\u2019s actually a fantastic note to end on, which we\u2019ve gotten through the time. Lee, as always, it\u2019s been a pleasure, bud, love chatting with you.&nbsp;<\/p>\n\n\n\n<p><strong>Lee<\/strong>: You too, mate..&nbsp;<\/p>\n\n\n\n<p><strong>Robert<\/strong>: If anyone has any\u2013 You keep coming back, there\u2019s got to\u2013 you can\u2019t hate me that much. If anyone has any questions, contact information is below. We\u2019re coming up with another episode to dive even deeper on this, so please stay tuned. Until then, have a good one buddy. I\u2019d say cheers, but you don\u2019t have a drink.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a href=\"https:\/\/www.insentragroup.com\/nz\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contact us<\/a> today to enhance your digital workplace experience. Let us build a solid foundation for your organisation&#8217;s success.\u00a0<\/p>\n\n\n\n<p>Next Episode: <a href=\"https:\/\/www.insentragroup.com\/nz\/insights\/videos\/late-night-brew\/late-night-brew-why-adapt-to-digital-workplace-foundation-framework\/\">Late Night Brew \u2013 Why Adapt to Digital Workplace Foundation Framework?<\/a><\/p>\n\n\n\n<style>\n.attachment-full {\n  display: none !important;\n}\nhtml {\n  scroll-behavior: smooth;\n}\n  body .blog-body h3 {\n            text-transform: inherit !important;\n        }\n\n<\/style>\n<script>\n    (function($, window) {\n        var adjustAnchor = function() {\n\n            var $anchor = $(':target'),\n                    fixedElementHeight = 100;\n\n            if ($anchor.length > 0) {\n\n                $('html, body')\n                    .stop()\n                    .animate({\n                        scrollTop: $anchor.offset().top - fixedElementHeight\n                    }, 200);\n\n            }\n\n        };\n\n        $(window).on('hashchange load', function() {\n            adjustAnchor();\n        });\n\n    })(jQuery, window);\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Join Lee Foster and Robert Buktenica on Late Night Brew as they delve into the importance of Digital Workplace Foundation and its impact on user experience. <\/p>\n","protected":false},"author":53,"featured_media":19885,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[253],"tags":[],"class_list":["post-19884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-late-night-brew","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/19884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/comments?post=19884"}],"version-history":[{"count":1,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/19884\/revisions"}],"predecessor-version":[{"id":19886,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/19884\/revisions\/19886"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media\/19885"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media?parent=19884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/categories?post=19884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/tags?post=19884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}