{"id":16264,"date":"2023-01-12T01:23:37","date_gmt":"2023-01-12T01:23:37","guid":{"rendered":"https:\/\/www.insentragroup.com\/nz\/?p=16264"},"modified":"2025-11-13T18:38:17","modified_gmt":"2025-11-13T18:38:17","slug":"uk-pharmaceutical-case-study","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/case-studies\/uk-pharmaceutical-case-study\/","title":{"rendered":"Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16264\" class=\"elementor elementor-16264\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b60b255 e-flex e-con-boxed e-con e-parent\" data-id=\"b60b255\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c70003 e-con-full e-flex e-con e-child\" data-id=\"6c70003\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6528a37 elementor-widget elementor-widget-heading\" data-id=\"6528a37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Insentra\u2019s Smarts and\nCollaboration Increase\nService Value in the\nPharmaceutical Industry<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f35de2 elementor-widget elementor-widget-text-editor\" data-id=\"1f35de2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A groundbreaking pharmaceutical company headquartered in the UK, specialises in the research, development and manufacturing of biotherapeutics. Technology management and service delivery is critical to their operations and success, and was a key driver for their search for a mature managed services provider to cater for all tech related aspects of their business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0083fb elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"a0083fb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#downloadcasestudy\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d5ff46 e-con-full e-flex e-con e-child\" data-id=\"8d5ff46\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f3ec06 e-flex e-con-boxed e-con e-parent\" data-id=\"1f3ec06\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58597f9 e-con-full e-flex e-con e-child\" data-id=\"58597f9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f41db96 elementor-widget elementor-widget-heading\" data-id=\"f41db96\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE CHALLENGE<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3de87b2 e-con-full e-flex e-con e-child\" data-id=\"3de87b2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5dd74b2 e-con-full e-flex e-con e-child\" data-id=\"5dd74b2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-851dafc elementor-widget elementor-widget-text-editor\" data-id=\"851dafc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As a cloud-first organisation, the Client runs all critical workloads in Azure and Office 365 with Citrix solutions used to deliver desktops and applications. There was a clear business need for the Client to work with a provider with strong capabilities in both Microsoft and Citrix, one who could bring insight and support to their environment and who had a proven track record in exceptional service delivery, management and reporting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fee568 e-con-full e-flex e-con e-child\" data-id=\"9fee568\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce4dc9a elementor-widget elementor-widget-text-editor\" data-id=\"ce4dc9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">The Client chose to engage Insentra as their managed service partner, recognising our specialist skills in this technology stack developed since the inception of our managed services practice in 2014. Core to our capability was the implementation of strict processes and industry leading toolsets and automation, built upon many years of collective experience &#8211; making us the perfect fit to deliver the service along with our trusted partners.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bbd9c3 e-flex e-con-boxed e-con e-parent\" data-id=\"4bbd9c3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-28e7af5 e-con-full e-flex e-con e-child\" data-id=\"28e7af5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-397d56b elementor-widget elementor-widget-heading\" data-id=\"397d56b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ONBOARDING AND DISCOVERY<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cc93cf e-con-full e-flex e-con e-child\" data-id=\"6cc93cf\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f7c69d4 e-con-full e-flex e-con e-child\" data-id=\"f7c69d4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbac6ea elementor-widget elementor-widget-text-editor\" data-id=\"cbac6ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our managed services team have a well-defined onboarding process which simplifies the effort and enables us to rapidly take on multiple services in parallel. As part of the onboarding phase, we perform initial health checks for each technology to ensure any issues or risks to operations are dealt with before becoming serious problems.<\/p><p>For the Client, the implementation of our tools and monitoring solutions during onboarding identified several areas where we could improve the management, accessibility, performance and security of the IT environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d78587d e-con-full e-flex e-con e-child\" data-id=\"d78587d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73836ad elementor-widget elementor-widget-text-editor\" data-id=\"73836ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A number of issues relating to resource capacity and sizing were also identified in the first week via our UXaaS (User Experience as a Service) offering which would have a direct impact on user experience. This led to data driven change planning to scale out the servers in the affected regions to alleviate CPU contention, resulting in a positive increase in user experience and productivity.<\/p><p>Our onboarding process is not just about technology. We used this time to gain a deep understanding of the Client\u2019s business and examined how the various teams and departments interacted with the systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba65b03 e-flex e-con-boxed e-con e-parent\" data-id=\"ba65b03\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e38c50 e-con-full e-flex e-con e-child\" data-id=\"4e38c50\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f9202 elementor-widget elementor-widget-image\" data-id=\"e0f9202\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"750\" height=\"475\" src=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-2.png\" class=\"attachment-large size-large wp-image-16278\" alt=\"New Zealand | Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry\" srcset=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-2.png 960w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-2-300x190.png 300w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-2-768x486.png 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:63.33%;max-width:960px\" title=\"UK_Pharmaceutical-2\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a4e5de e-con-full e-flex e-con e-child\" data-id=\"5a4e5de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d01d48d elementor-widget elementor-widget-text-editor\" data-id=\"d01d48d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our onboarding process is not just about technology. We used this time to gain a deep understanding of the Client\u2019s business and examined how the various teams and departments interacted with the systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccfbf68 elementor-widget elementor-widget-text-editor\" data-id=\"ccfbf68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>THE ROADMAP AHEAD<\/strong><\/p><p>As we continue our journey with our trusted partners and clients, we constantly strive to increase our service value through continuous improvement and innovation. Service excellence is something we take very seriously and is built into our operations and culture. By leveraging our deep knowledge and understanding of Office 365, Azure and Citrix, coupled with the predictive insights from our toolset we ensure our partners and clients receive the best value, service and experience from their technology platforms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85b7c38 e-flex e-con-boxed e-con e-parent\" data-id=\"85b7c38\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f41c90 e-con-full e-flex e-con e-child\" data-id=\"5f41c90\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e791207 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"e791207\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PARTNER\nCOLLABORATION\nTO ENSURE\nMINIMAL\nDOWNTIME<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3079eb1 e-con-full e-flex e-con e-child\" data-id=\"3079eb1\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-82c520a e-con-full e-flex e-con e-child\" data-id=\"82c520a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-639499a elementor-widget elementor-widget-text-editor\" data-id=\"639499a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Whilst onboarding the various technologies we also had to ensure Citrix Cloud and ShareFile services were migrated to the new Cloud Solution Provider (CSP) with minimal downtime. This required tight communication between our partners, the vendor and the Client to ensure all requirements were in place which ultimately resulted in a smooth transition with zero downtime.<\/p><p>Tasks such as these were out of the ordinary of a typical onboarding scenario but due to the time sensitive nature, the various teams, architects and consultants were brought in to assist where required following our standard project methodology and delivering a very well organised and seamless experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09387fd e-flex e-con-boxed e-con e-parent\" data-id=\"09387fd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-57d1687 e-con-full e-flex e-con e-child\" data-id=\"57d1687\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea12a2 elementor-widget elementor-widget-heading\" data-id=\"4ea12a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">THE OUTCOME<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24c0be7 e-con-full e-flex e-con e-child\" data-id=\"24c0be7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4e5e8c4 e-con-full e-flex e-con e-child\" data-id=\"4e5e8c4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38dc90a elementor-widget elementor-widget-text-editor\" data-id=\"38dc90a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Migration to the new CSP was successfully completed with minimal disruption, setting in place an environment for growth, supported by partner and vendor collaboration.<\/p><p>The Client has sites in Ireland, Spain, England and Scotland, with each performing a completely different operation. By understanding the users\u2019 needs and behaviours through our onboarding and discovery phase, we were able to perform persona mapping exercises which ensured the infrastructure, cloud services and applications met the specific needs of each business unit and were tuned accordingly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a66567a e-flex e-con-boxed e-con e-parent\" data-id=\"a66567a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-39f41f4 e-con-full e-flex e-con e-child\" data-id=\"39f41f4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5788d99 elementor-widget elementor-widget-heading\" data-id=\"5788d99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Learn how you can partner with Insentra\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68279e0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"68279e0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.insentragroup.com\/nz\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73effe9 e-flex e-con-boxed e-con e-parent\" data-id=\"73effe9\" data-element_type=\"container\" id=\"downloadcasestudy\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4374c0b e-con-full e-flex e-con e-child\" data-id=\"4374c0b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d05285 elementor-widget elementor-widget-heading\" data-id=\"1d05285\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DOWNLOAD THE CASE STUDY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74c9f45 e-flex e-con-boxed e-con e-parent\" data-id=\"74c9f45\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-20df969 e-con-full e-flex e-con e-child\" data-id=\"20df969\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-246886e elementor-widget elementor-widget-image\" data-id=\"246886e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"588\" height=\"444\" src=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-footer.png\" class=\"attachment-large size-large wp-image-16282\" alt=\"New Zealand | Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry\" srcset=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-footer.png 588w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/01\/UK_Pharmaceutical-footer-300x227.png 300w\" sizes=\"(max-width: 588px) 100vw, 588px\" style=\"width:100%;height:75.51%;max-width:588px\" title=\"UK_Pharmaceutical-footer\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-525cfaa e-con-full e-flex e-con e-child\" data-id=\"525cfaa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6fae5 elementor-widget elementor-widget-html\" data-id=\"5a6fae5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js?pre=1\"><\/script>\r\n<script>\r\njQuery(function($){\r\n    var curr_url_checker = window.location.href; var curr_url_splitter = curr_url_checker.split(\"?\"); var curr_url = curr_url_splitter[0];\r\n    hbspt.forms.create({\r\n        region: \"na1\",\r\n        portalId: \"20799536\",\r\n        formId: \"75e2dd77-578c-4203-9016-842986305324\", \/\/Change to form ID\r\n        redirectUrl: curr_url + '?thank-you=yes', onBeforeFormSubmit($form, submissionValues){ for(var i=0; i<submissionValues.length; i++){ if(submissionValues[i].name=='email'){ createCookie('hsThankEmail', submissionValues[i].value, 1); }} },\r\n        css: \".hs_error_rollup {display:none !important;}\", onFormReady: function($form){\r\n            $form.find('input[name=\"referral_page\"]').val(curr_url).change();\r\n        }\r\n    });\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11b81a3 e-con-full thank-you-section e-flex e-con e-parent\" data-id=\"11b81a3\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b2dcddc e-con-full e-flex e-con e-child\" data-id=\"b2dcddc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8c46a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9a8c46a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Thanks for downloading the case study!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02b6d41 e-flex e-con-boxed e-con e-child\" data-id=\"02b6d41\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6576e5e elementor-widget elementor-widget-spacer\" data-id=\"6576e5e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-557af06 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"557af06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We\u2019ve sent a copy to your inbox. Remember to mark <b>hello@insentragroup.com<\/b> as a \u201csafe sender\u201d, and to check any junk or spam folders so you receive your copy.\u202f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dab0f1d e-flex e-con-boxed e-con e-child\" data-id=\"dab0f1d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c1094e9 e-con-full e-flex e-con e-child\" data-id=\"c1094e9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-701546d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"701546d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#relevantResources\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 137-111 248-248 248S8 393 8 256 119 8 256 8s248 111 248 248zM273 369.9l135.5-135.5c9.4-9.4 9.4-24.6 0-33.9l-17-17c-9.4-9.4-24.6-9.4-33.9 0L256 285.1 154.4 183.5c-9.4-9.4-24.6-9.4-33.9 0l-17 17c-9.4 9.4-9.4 24.6 0 33.9L239 369.9c9.4 9.4 24.6 9.4 34 0z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce067e elementor-widget elementor-widget-text-editor\" data-id=\"6ce067e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXP182018858 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP182018858 BCX0\">In the meantime, we thought you might find these resources useful\u00a0<span class=\"EOP SCXP182018858 BCX0\">\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d55970a relevant-resources e-flex e-con-boxed e-con e-child\" data-id=\"d55970a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1852754 e-con-full e-flex e-con e-child\" data-id=\"1852754\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1126c7 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"f1126c7\" data-element_type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19269 post type-post status-publish format-standard has-post-thumbnail hentry category-ebooks-and-guides entry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-ultimate-guide-to-microsoft-intune-whitepaper\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2024\/05\/Intune-Zoo-Fanout.png\" class=\"attachment-full size-full wp-image-29547\" alt=\"\" style=\"width:100%;height:100%;max-width:600px\" srcset=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2024\/05\/Intune-Zoo-Fanout.png 600w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2024\/05\/Intune-Zoo-Fanout-300x300.png 300w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2024\/05\/Intune-Zoo-Fanout-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-ultimate-guide-to-microsoft-intune-whitepaper\/\" >\n\t\t\t\tThe Ultimate Guide to Microsoft Intune Whitepaper\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Laptops, tablets, smartphones \u2013 it\u2019s a jungle out there! Keeping them all secure, compliant and functioning smoothly can be a wild ride. <\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-ultimate-guide-to-microsoft-intune-whitepaper\/\" aria-label=\"Read more about The Ultimate Guide to Microsoft Intune Whitepaper\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23553 post type-post status-publish format-standard has-post-thumbnail hentry category-ebooks-and-guides entry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/unleashing-the-power-of-microsoft-copilot-whitepaper\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/11\/CoPilot-1.png\" class=\"attachment-full size-full wp-image-23456\" alt=\"\" style=\"width:100%;height:100%;max-width:600px\" srcset=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/11\/CoPilot-1.png 600w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/11\/CoPilot-1-300x300.png 300w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/11\/CoPilot-1-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/unleashing-the-power-of-microsoft-copilot-whitepaper\/\" >\n\t\t\t\tUnleashing the Power of Microsoft Copilot\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>THE DEFINITIVE GUIDE FROM READINESS TO DEPLOYMENT Are you ready to unlock the power of Microsoft&#8217;s revolutionary new AI assistant,<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/unleashing-the-power-of-microsoft-copilot-whitepaper\/\" aria-label=\"Read more about Unleashing the Power of Microsoft Copilot\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21226 post type-post status-publish format-standard has-post-thumbnail hentry category-ebooks-and-guides entry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/08\/Microsoft_Defender_Fanout_v2.png\" class=\"attachment-full size-full wp-image-21118\" alt=\"\" style=\"width:100%;height:100%;max-width:600px\" srcset=\"https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/08\/Microsoft_Defender_Fanout_v2.png 600w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/08\/Microsoft_Defender_Fanout_v2-300x300.png 300w, https:\/\/www.insentragroup.com\/nz\/wp-content\/uploads\/sites\/18\/2023\/08\/Microsoft_Defender_Fanout_v2-150x150.png 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\" >\n\t\t\t\tThe Complete Guide to Microsoft Defender for Endpoint\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>In today\u2019s rapidly evolving digital landscape, the urgency to safeguard sensitive data and digital assets from sophisticated cyber threats has<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\" aria-label=\"Read more about The Complete Guide to Microsoft Defender for Endpoint\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Insentra\u2019s Smarts and Collaboration Increase Service Value in the Pharmaceutical Industry A groundbreaking pharmaceutical company headquartered in the UK, specialises in the research, development and manufacturing of biotherapeutics. Technology management and service delivery is critical to their operations and success, and was a key driver for their search for a mature managed services provider to&hellip; <a class=\"more-link\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/resources\/ebooks-and-guides\/the-complete-guide-to-microsoft-defender-for-endpoint-whitepaper\/\">Continue reading <span class=\"screen-reader-text\">The Complete Guide to Microsoft Defender for Endpoint<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":16265,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[260],"tags":[],"class_list":["post-16264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/16264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/comments?post=16264"}],"version-history":[{"count":32,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/16264\/revisions"}],"predecessor-version":[{"id":39292,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/16264\/revisions\/39292"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media\/16265"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media?parent=16264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/categories?post=16264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/tags?post=16264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}