{"id":1451,"date":"2020-03-16T01:00:00","date_gmt":"2020-03-16T01:00:00","guid":{"rendered":"http:\/\/inswwdev.azurewebsites.net\/au\/insights\/uncategorized\/proof-your-users-can-work-e-g-innovations-citrix-logon-simulator\/"},"modified":"2020-03-16T01:00:00","modified_gmt":"2020-03-16T01:00:00","slug":"proof-your-users-can-work-e-g-innovations-citrix-logon-simulator","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/nz\/insights\/geek-speak\/modern-workplace\/proof-your-users-can-work-e-g-innovations-citrix-logon-simulator\/","title":{"rendered":"Proof Your Users Can Work \u2013 E.g. Innovations Citrix Logon Simulator"},"content":{"rendered":"<p><span>One solution is synthetic user testing utilizing EG Innovations\u2019 <em>Citrix Logon Simulator (CLS)<\/em> module.<\/span><span> Testing from on prem or in the cloud, CLS utilizes a synthetic <\/span><span>user which actively logs on to your environment with an interactive session to verify your users can get to the applications they need, as many times a day as you wish.<\/span><\/p>\n<p><span>Got a complex NetScaler environment you want to make sure is functional? If your users go through it, so does the Citrix Logon Simulator (CLS) Synthetic user. Got a new FAS authentication solution keeping you up? The CLS Synthetic user will test that as it logs in to your environment every 15, 30, 45 minutes; or hourly!\u00a0 Is your network team always making firewall changes which could impact the Citrix service<\/span><span>? Or are you just interested in user load time and want to see actual data for all times of the night? This service has it in spades<\/span><span>, with active alerting when issues arise, and the data to back it up. <\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/18\/2021\/02\/insentra_mike_gray_3-16-2020_img_1.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/cadf4bfae8f2458fa1652e2b179b29f8\" \/><\/p>\n<p><em>Figure 1 &#8211; Watch the EG CLS user click each step of the way &#8211; exactly the same as your users<\/em><\/p>\n<p><span>The CLS Simulation clicks through each portion of the logon process and records the duration of each step. From launching storefront, to logging in (even with MFA!), to waiting for your apps to load \u2013 you can visibly watch it perform each step. This gives you excellent data on how your environment is performing day and night. <\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/18\/2021\/02\/insentra_mike_gray_3-16-2020_img_2.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/7f8f5dc694f84fad90f964527754da9b\" \/><\/p>\n<p><em>Figure 2 Each step is recorded in detail<\/em><\/p>\n<p><span>It also can be an invaluable troubleshooting tool \u2013 giving your technicians a clear indicator of where the logons failed, immensely speeding up troubleshooting when problems do occur.<\/span><\/p>\n<p><span><img decoding=\"async\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/18\/2021\/02\/insentra_mike_gray_3-16-2020_img_3.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/5cf1e9dad5c7453fa3e4b87e8559532e\" \/><\/span><\/p>\n<p><em>Figure 3 Failures are easy to spot<\/em><\/p>\n<p><span>Reporting <\/span><span>is excellent \u2013 with multiple months of data for each step \u2013 critical to know if it\u2019s business as usual or detecting trends of improvement or decline and helping you to <em>prove<\/em> the user experience of your systems.<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/18\/2021\/02\/insentra_mike_gray_3-16-2020_img_4.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/e88f644bfced4f8aa515aa3f8d1ea0ad\" \/><\/p>\n<p><em>Figure 4 Recording of the Application Enumeration time shows how your Controllers are responding to requests<\/em><\/p>\n<p><em><img decoding=\"async\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/18\/2021\/02\/insentra_mike_gray_3-16-2020_img_5.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/73a4b46d7a0d40b9a71f77cdf4733d0c\" \/><\/em><\/p>\n<p><em>Figure 5 Detailed reporting on length of logon time, separated out form all other activities<\/em><\/p>\n<p><span>Concerned about a certain Published Application not always launching correctly, but no way to tell when or why using your current tools? CLS does that too &#8211; launching Published Applications with an optional add-on module to interact with them. Using this, CLS can perform complex tests such as opening Outlook and sending an email, or logging onto an ERM product with a third-party credential and then browsing records to fully <\/span><span>verify the functionality of an app. Multiple apps can be tested and compared next to each other to truly understand the performance differential, if it exists. Multiple datacenter\u2019s can also be easily compared \u2013 showing differences between your user experience depending on the location.<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/18\/2021\/02\/insentra_mike_gray_3-16-2020_img_6.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/d7e985040b424c90898ad6e3aa3db064\" \/><\/p>\n<p><em>Figure 6 &#8211; Easily digestible comparisons between Published Applications in the same datacenter, or different!<\/em><\/p>\n<p><span>As <\/span><span>it authenticates, enumerates, and logs in \u2013 CLS spends 24 hours a day proving the functionality of your Citrix stack, not just if the servers are \u201cup\u201d. \u00a0Utilizing this data, you can be confident in the reliability of your service, ease troubleshooting if issues arise, and provide reporting to those upstairs to prove it.\u00a0 I wouldn\u2019t want to be without it in any production environment.<\/span><\/p>\n<p><span>What are you waiting for? Get simulating!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One solution is synthetic user testing utilizing EG Innovations\u2019 Citrix Logon Simulator (CLS) module. Testing from on prem or in the cloud, CLS utilizes a synthetic user which actively logs on to your environment with an interactive session to verify your users can get to the applications they need, as many times a day as&hellip; <a class=\"more-link\" href=\"https:\/\/www.insentragroup.com\/nz\/insights\/geek-speak\/modern-workplace\/proof-your-users-can-work-e-g-innovations-citrix-logon-simulator\/\">Continue reading <span class=\"screen-reader-text\">Proof Your Users Can Work \u2013 E.g. Innovations Citrix Logon Simulator<\/span><\/a><\/p>\n","protected":false},"author":84,"featured_media":1452,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[19],"tags":[],"class_list":["post-1451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-modern-workplace","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/1451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/comments?post=1451"}],"version-history":[{"count":0,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/posts\/1451\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media\/1452"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/media?parent=1451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/categories?post=1451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/nz\/wp-json\/wp\/v2\/tags?post=1451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}