{"id":830,"date":"2018-05-03T01:00:00","date_gmt":"2018-05-03T01:00:00","guid":{"rendered":"http:\/\/inswwdev.azurewebsites.net\/au\/insights\/uncategorized\/hybrid-how-to-create-a-mailbox\/"},"modified":"2018-05-03T01:00:00","modified_gmt":"2018-05-03T01:00:00","slug":"hybrid-how-to-create-a-mailbox","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/gb\/insights\/geek-speak\/modern-workplace\/hybrid-how-to-create-a-mailbox\/","title":{"rendered":"Hybrid: How To Create A Mailbox"},"content":{"rendered":"<p style=\"text-align: justify;\">I\u2019ve recently been asked by a customer how they go about creating a new mailbox now that they\u2019re in Office 365. It\u2019s an interesting question because you\u2019d assume you can start creating users and mailboxes right from the Office 365 portal.<\/p>\n<p style=\"text-align: justify;\">Now while that may be true, it\u2019s not for those of you in a Hybrid scenario. Fortunately, I have two options for you.<\/p>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>Hybrid Exchange Server<\/span><\/h3>\n<p style=\"text-align: justify;\">Probably the easiest way to create an Office 365 mailbox and Active Directory account at the same time.<\/p>\n<h4><strong>CREATING THE USER ACCOUNT AND MAILBOX<\/strong><\/h4>\n<p style=\"text-align: justify;\">1. Login to your on-premises 2013 or 2016 Exchange Admin Center<br \/>2. Then you want to go Recipients &gt; Mailboxes<br \/>3. Click the plus icon and click the option \u201cOffice 365 mailbox\u201d<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 323px; height: 242px;\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/20\/2021\/02\/hybrid-mailbox-img1.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/63948e43fdc547a096f3e153955dda4b\" \/><\/p>\n<p style=\"text-align: justify;\">4. Complete the user account information including Name, User logon name, Mailbox type and Password. Then click save.<\/p>\n<h4><strong>ASSIGN A LICENSE<\/strong><\/h4>\n<p style=\"text-align: justify;\">1.\u00a0 Login to<span>\u00a0<\/span><a rel=\"noopener nofollow\" href=\"https:\/\/portal.office.com\/\" target=\"_blank\">https:\/\/portal.office.com<\/a><br \/>2.\u00a0Then you want to go to Active users located under the Users dropdown<br \/>3. Click on the user you just created, find Product licenses and click Edit<br \/>4.\u00a0Select your location and check the On switch to assign the license.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 533px; height: 208px;\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/20\/2021\/02\/hybrid-mailbox-img2.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/c6ff70352b4742e490707b8db7d9fa82\" \/><\/p>\n<p><strong>Pros:<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify;\">Simple user interface<\/li>\n<li style=\"text-align: justify;\">No messy commands<\/li>\n<li style=\"text-align: justify;\">Not only do you create the mailbox but also the Active Directory user account<\/li>\n<\/ul>\n<p><strong>Cons:<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify;\">If you use the \u201cCopy\u201d function in Active Directory to replicate the membership groups<\/li>\n<li style=\"text-align: justify;\">You cannot create a new Office 365 mailbox for an existing Active Directory user<\/li>\n<\/ul>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>On-Premises Active Directory<\/span><\/h3>\n<p style=\"text-align: justify;\">A word of caution, this will be using Exchange PowerShell. If you\u2019re willing to invest some time in learning the ways of the PowerShell script then you open the world to many administration possibilities and trust me when I say this, feel badass.<\/p>\n<p style=\"text-align: justify;\"><strong>Helpful Hint<\/strong>: Start building an Office 365 cheat sheet of commands with their purpose. Here\u2019s one to get you on your way.<\/p>\n<p style=\"text-align: justify;\">Create an Office 365 mailbox for an existing AD user:<\/p>\n<p style=\"text-align: justify;\">Enable-RemoteMailbox \u201cNewUser\u201d -primarySmtpAddress new.user@domain.com -RemoteRoutingAddress new.user@domain.mail.onmicrosoft.com<\/p>\n<h4><strong>CREATING THE OFFICE 365 MAILBOX<\/strong><\/h4>\n<ol>\n<li style=\"text-align: justify;\">Ensure you have created the user account in Active Directory. E.g. John Smith<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong><em>Note:<\/em><\/strong><em><span>\u00a0<\/span>You will need to wait for the next directory synchronization before proceeding.<span>\u00a0<\/span><\/em><a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/active-directory\/connect\/active-directory-aadconnectsync-feature-scheduler\" rel=\"nofollow noopener\" target=\"_blank\"><em>Click here<\/em><\/a><em><span>\u00a0<\/span>to see how you can force a synchronization.<\/em><\/p>\n<ol start=\"2\">\n<li style=\"text-align: justify;\">Login to your on-premises 2013 or 2016 Exchange server<\/li>\n<li style=\"text-align: justify;\">Open the Exchange Management PowerShell<\/li>\n<li style=\"text-align: justify;\">This is where we use that command I\u2019ve given you.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">Enable-RemoteMailbox \u201cJohn Smith\u201d -primarySmtpAddress John.Smith@domain.com -RemoteRoutingAddress John.Smith@domain.mail.onmicrosoft.com<\/p>\n<p><strong>Pros:<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify;\">Doesn\u2019t interrupt your Active Directory user account provisioning process<\/li>\n<li style=\"text-align: justify;\">Administrators that use the \u201cCopy\u201d function won\u2019t need to worry about reapplying the membership groups manually<\/li>\n<\/ul>\n<p><strong>Cons:<\/strong><\/p>\n<ul>\n<li>It\u2019s a two-step process<\/li>\n<li style=\"text-align: justify;\">Entering the wrong command can take time to troubleshoot<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019ve recently been asked by a customer how they go about creating a new mailbox now that they\u2019re in Office 365. It\u2019s an interesting question because you\u2019d assume you can start creating users and mailboxes right from the Office 365 portal. Now while that may be true, it\u2019s not for those of you in a&hellip; <a class=\"more-link\" href=\"https:\/\/www.insentragroup.com\/gb\/insights\/geek-speak\/modern-workplace\/hybrid-how-to-create-a-mailbox\/\">Continue reading <span class=\"screen-reader-text\">Hybrid: How To Create A Mailbox<\/span><\/a><\/p>\n","protected":false},"author":65,"featured_media":831,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[19],"tags":[],"class_list":["post-830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-modern-workplace","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/posts\/830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/comments?post=830"}],"version-history":[{"count":0,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/posts\/830\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/media\/831"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/media?parent=830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/categories?post=830"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/tags?post=830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}