{"id":621,"date":"2019-09-14T01:00:00","date_gmt":"2019-09-14T01:00:00","guid":{"rendered":"http:\/\/inswwdev.azurewebsites.net\/au\/insights\/uncategorized\/my-virtual-presence-challenge\/"},"modified":"2019-09-14T01:00:00","modified_gmt":"2019-09-14T01:00:00","slug":"my-virtual-presence-challenge","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/gb\/insights\/geek-speak\/modern-workplace\/my-virtual-presence-challenge\/","title":{"rendered":"My Virtual Presence Challenge"},"content":{"rendered":"<p style=\"text-align: justify;\">In my last blog I spoke about my role as the Customer Success Manager for Microsoft FastTrack \u2013 I\u2019m like a waiter in a restaurant (see<span>\u00a0<\/span><a href=\"https:\/\/inswwdev.azurewebsites.net\/au\/my-first-week-at-insentra\/\" rel=\"nofollow noopener\" target=\"_blank\">recap<\/a>). What I didn\u2019t mention is that internally in the business, my role is very similar\u00a0\u2013\u00a0I\u00a0am\u00a0a member of a team and my\u00a0team\u2019s success is also my success! #OTOD<\/p>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>My Challenge<\/span><\/h3>\n<p style=\"text-align: justify;\">How\u00a0can I be\u00a0a\u00a0part of a\u00a0team if I\u2019m, say, away on holidays?<\/p>\n<p style=\"text-align: justify;\">Easter\u00a0break\u00a0(now over)\u00a0\u2013\u00a0was\u00a0perfect time to take some time off! But what is the best way to do it? I mean, yes,\u00a0I applied for leave and\u00a0\u2026\u00a0well,\u00a0is that\u00a0It?<\/p>\n<p style=\"text-align: justify;\">During\u00a0my holiday\u00a0break\u00a0I\u2019d\u00a0like to stay in contact with my colleagues by sharing my good moments (like my food pictures)\u00a0and\u00a0help\u00a0with\u00a0urgent\u00a0work\u00a0needs.\u00a0What is the best way of doing this?<\/p>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>Virtual Presence<\/span><\/h3>\n<p style=\"text-align: justify;\">Much like Dr Sheldon Cooper\u00a0when\u00a0creating his virtual presence, I too,\u00a0want to create my very own virtual presence so that everyone not only knows where I am but\u00a0can also\u00a0get in touch\u00a0when they need to.<\/p>\n<p><iframe width=\"100%\" height=\"550\" src=\"https:\/\/www.youtube.com\/embed\/WjWfur9at2s\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe><\/p>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>The Solution: Virtual Presence<\/span><\/h3>\n<p style=\"text-align: justify;\">With enterprise social networks and collaborative platforms like Microsoft Teams\u00a0and\u00a0Yammer, I can create a simple yet effective virtual presence.<\/p>\n<p style=\"text-align: justify;\">Here are\u00a0four actions I\u00a0can take every time before going on holidays:<\/p>\n<ol>\n<li><strong>Action 1: Status:<\/strong>To ensure everyone knows\u00a0when I am there and when I am not, I will be displaying my \u201cavailability\u201d by using Microsoft Teams\u00a0as well as leaving a note in \u201cmy status\u201d. This\u00a0will tell\u00a0everyone\u00a0where I am and when I\u2019m back.<\/li>\n<li><strong>Action 2: Post:<\/strong>By creating a post on Yammer to notify my peers that I am away for a short period of time. I have established a notification communication as well as a method for my peers to comment and react to my presence (hopefully Likes).<\/li>\n<li><strong>Action 3: Out-of-Office:<\/strong>lastly, the most common one. I will create an out-of-office message from Microsoft Outlook to say, \u201cHey, I\u2019m away during the Easter break, for anything urgent contact our FastTrack Team Leader\u201d. This ensures any emails I get go\u00a0to\u00a0a member of my team.<\/li>\n<li><strong>Action 4: Check-in:<\/strong>During my absence, if a message has been sent to me through any of these platforms, I will get a notification. This way I will be able to reply quickly. I am not expected to work on my vacation but at least I have the option of staying in touch with my peers.<\/li>\n<\/ol>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>Conclusion<\/span><\/h3>\n<p style=\"text-align: justify;\">While my leave was great, and I achieved a 90% success rate of informing people of my whereabouts, the<span>\u00a0<\/span><strong>real benefit<\/strong><span>\u00a0<\/span>of virtual presence is that I<span>\u00a0<\/span><strong>made myself more \u201cVisible\u201d<\/strong><span>\u00a0<\/span>to our business than ever before.<\/p>\n<p style=\"text-align: justify;\">Using Microsoft Teams, I can\u00a0engage in quick informal conversations with my peers whether I\u2019m in the office, at home or on holidays.<\/p>\n<p style=\"text-align: justify;\">I can also keep in touch with my network of subject matter experts on Yammer, ask question, give answers and share knowledge.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 417px; height: 292px;\" src=\"https:\/\/www.insentragroup.com\/wp-content\/uploads\/sites\/20\/2021\/02\/wiley-blog-image-300x210.jpg\" alt=\"\" data-udi=\"umb:\/\/media\/59f92a6a05b840538df931afcc447931\" \/><\/p>\n<h3 style=\"padding-bottom: 15px; margin-bottom: 30px; margin-top: 40px; border-bottom: 1px solid #f16020;\"><span>Your Challenge<\/span><\/h3>\n<p style=\"text-align: justify;\">I have noticed that my colleagues pay close attention to my status. What about you?<\/p>\n<p style=\"text-align: justify;\">Do you create your own virtual presence when on leave? Give it a go next time you\u2019re away and let me know how it went.<\/p>\n<p style=\"text-align: justify;\">If you\u2019d like to learn more about Teams and Yammer or how to get most out of your O365 subscription, get in touch!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In my last blog I spoke about my role as the Customer Success Manager for Microsoft FastTrack \u2013 I\u2019m like a waiter in a restaurant (see\u00a0recap). What I didn\u2019t mention is that internally in the business, my role is very similar\u00a0\u2013\u00a0I\u00a0am\u00a0a member of a team and my\u00a0team\u2019s success is also my success! #OTOD My Challenge&hellip; <a class=\"more-link\" href=\"https:\/\/www.insentragroup.com\/gb\/insights\/geek-speak\/modern-workplace\/my-virtual-presence-challenge\/\">Continue reading <span class=\"screen-reader-text\">My Virtual Presence Challenge<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[19],"tags":[],"class_list":["post-621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-modern-workplace","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/posts\/621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/comments?post=621"}],"version-history":[{"count":0,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/posts\/621\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/media\/622"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/media?parent=621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/categories?post=621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/gb\/wp-json\/wp\/v2\/tags?post=621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}