Working for a customer recently I came across an issue launching published apps from the Citrix Receiver shortcut placed on the user’s published desktop.\u00a0 Clicking the Receiver shortcut wouldn\u2019t launch the application and there were no errors reported anywhere!\u00a0 The server event logs didn\u2019t show anything, the user\u2019s desktop didn\u2019t throw up any messages or actually show anything at all.\u00a0 This is something that I\u2019ve had working at other customer sites stretching back years so I know I\u2019m not asking for anything out of the ordinary.<\/p>\n
After a lot of troubleshooting, installing various versions of Citrix Receiver and applying Citrix updates with no luck I had to make the call to Citrix support.\u00a0 After 4 hours on the phone troubleshooting, Citrix support informed me Citrix Receiver isn\u2019t meant to launch applications that reside on the same server as the published desktop I\u2019m currently using and that its meant to access applications that reside on other servers! \u201cOk, thank you for your help.\u00a0 Leave it with me and I\u2019ll keep you posted on how I go\u201d.<\/p>\n
Something got me thinking about User Folder redirection and that the user\u2019s AppData folder was being redirected to a file server somewhere on the network.\u00a0 Folder redirection was enabled to save the user\u2019s data and make it available to any Citrix XenApp server they may log into within the Citrix farm.\u00a0 Looking at the GPO policy, I disabled redirecting this folder and left it to Citrix UPM to handle what data will be saved and discarded for the users.\u00a0 Presto \u2013 launching published apps from the Receiver shortcut worked like a charm and Citrix UPM is doing its thing managing the user\u2019s profile.\u00a0 Sometimes we can over complicate Citrix configurations to our detriment where simpler setups are all we need!<\/p>\n","protected":false},"excerpt":{"rendered":"
Working for a customer recently I came across an issue launching published apps from the Citrix Receiver shortcut placed on the user’s published desktop.\u00a0 Clicking the Receiver shortcut wouldn\u2019t launch the application and there were no errors reported anywhere!\u00a0 The server event logs didn\u2019t show anything, the user\u2019s desktop didn\u2019t throw up any messages or… Continue reading Notes from the field \u2013 Why won\u2019t these run?<\/span><\/a><\/p>\n","protected":false},"author":67,"featured_media":701,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[19],"tags":[],"class_list":["post-700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-modern-workplace","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts\/700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/comments?post=700"}],"version-history":[{"count":1,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts\/700\/revisions"}],"predecessor-version":[{"id":24475,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts\/700\/revisions\/24475"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/media\/701"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/media?parent=700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/categories?post=700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/tags?post=700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}