{"id":25280,"date":"2025-07-18T01:19:05","date_gmt":"2025-07-18T01:19:05","guid":{"rendered":"https:\/\/www.insentragroup.com\/au\/?p=25280"},"modified":"2025-11-19T03:06:53","modified_gmt":"2025-11-19T03:06:53","slug":"mind-the-microsoft-gap-business-change-that-actually-works","status":"publish","type":"post","link":"https:\/\/www.insentragroup.com\/au\/insights\/resources\/podcast\/mind-the-microsoft-gap\/mind-the-microsoft-gap-business-change-that-actually-works\/","title":{"rendered":"Mind the Microsoft Gap:\u00a0 Business Change That Actually Works"},"content":{"rendered":"\n<iframe width=\"1006\" height=\"566\" src=\"https:\/\/www.youtube.com\/embed\/WSSEAA0CFr8\" title=\"Mind the Microsoft Gap:  Business Change That Actually Works\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><br>\n<style>\n.elementor-widget-theme-post-featured-image {\n display: none !important;\n}\n<\/style>\n\n\n\n<p><\/p>\n\n\n\n<p>In this eye-opening episode of <em>Mind the Microsoft Gap<\/em>, hosts Chris Threlfall and Nick Thomas sit down with special guest Caroline Connolly to explore one of the most underestimated aspects of IT transformation business change.&nbsp;<\/p>\n\n\n\n<p>While many organisations focus on technical execution, it&#8217;s the <em>people<\/em> side of change that determines success or failure. Whether rolling out Microsoft 365, migrating to the cloud, or adjusting internal processes, managing change is less about systems and more about mindset.&nbsp;<\/p>\n\n\n\n<p>Caroline brings her wealth of consulting experience to unpack the cultural, emotional, and practical realities of helping users transition through change without losing productivity or morale. From communication breakdowns to leadership alignment and managing resistant users, this episode gives you the full picture of what effective change looks like in action.&nbsp;<\/p>\n\n\n\n<p><strong>What You\u2019ll Learn:<\/strong>&nbsp;<\/p>\n\n\n\n<p>\u2022 Why technology projects are really <em>business<\/em> change initiatives&nbsp;<br>\u2022 How to engage users early to avoid resistance and confusion&nbsp;<br>\u2022 The role of leadership and line managers in successful change adoption&nbsp;<br>\u2022 How small changes often have the biggest long-term impact&nbsp;<br>\u2022 Why storytelling and emotional connection are more effective than strategy decks&nbsp;<br>\u2022 The importance of continuous adoption post-project&nbsp;<\/p>\n\n\n\n<p>This episode is packed with real-world insight, practical strategies, and candid stories from the front lines of digital transformation. Whether you&#8217;re a change manager, project lead, or IT stakeholder, this is one you don\u2019t want to miss.<\/p>\n\n\n\n<p><strong>Timestamps &amp; Topics<\/strong>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Time<\/strong>\u00a0         <\/td><td><strong>Topic<\/strong>&nbsp;<\/td><\/tr><tr><td>0:00 \u2013 1:00&nbsp;<\/td><td>Welcome &amp; Introduction to Business Change&nbsp;<\/td><\/tr><tr><td>1:00 \u2013 3:30&nbsp;<\/td><td>What is business change and why is it more than just tech?&nbsp;<\/td><\/tr><tr><td>3:30 \u2013 6:30&nbsp;<\/td><td>Common pitfalls: resistance, frustration &amp; security risks&nbsp;<\/td><\/tr><tr><td>6:30 \u2013 10:00&nbsp;<\/td><td>User involvement, early champions &amp; safe spaces for feedback&nbsp;<\/td><\/tr><tr><td>10:00 \u2013 14:00&nbsp;<\/td><td>The leadership gap: why management must lead by example&nbsp;<\/td><\/tr><tr><td>14:00 \u2013 18:00&nbsp;<\/td><td>Communication strategies that actually work&nbsp;<\/td><\/tr><tr><td>18:00 \u2013 24:00&nbsp;<\/td><td>Small projects, big impact: don&#8217;t skip change management on the &#8220;quick wins&#8221;&nbsp;<\/td><\/tr><tr><td>24:00 \u2013 30:00&nbsp;<\/td><td>Project success \u2260 adoption: where the real work starts&nbsp;<\/td><\/tr><tr><td>30:00 \u2013 End&nbsp;<\/td><td>AI, automation &amp; the future of change&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Need help managing business change in your Microsoft environment?<\/strong>&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.insentragroup.com\/au\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Get in touch<\/a> with the team at Insentra, follow us on <a href=\"https:\/\/www.linkedin.com\/company\/insentra\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">LinkedIn<\/a>, and catch upcoming episodes of <em>Mind the Microsoft Gap<\/em> for practical advice, expert insights and real-world strategies.&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how people, not tech, drive change. Real talk on leadership, communication, and user adoption in Microsoft projects.<\/p>\n","protected":false},"author":182,"featured_media":25310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[295],"tags":[],"class_list":["post-25280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mind-the-microsoft-gap","entry"],"_links":{"self":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts\/25280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/users\/182"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/comments?post=25280"}],"version-history":[{"count":11,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts\/25280\/revisions"}],"predecessor-version":[{"id":26277,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/posts\/25280\/revisions\/26277"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/media\/25310"}],"wp:attachment":[{"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/media?parent=25280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/categories?post=25280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insentragroup.com\/au\/wp-json\/wp\/v2\/tags?post=25280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}