Now, buckle up as I take you through the day in the life of an Insentra crew member (or Insentron. And yes, we are all part of the crew on this train (we hate the term \u201cemployee\u201d ).<\/p>\n\n\n\n
So, Who Am I?<\/h2>\n\n\n\n
For those who don\u2019t know me, my name is Hambik (AKA Pure Awesomeness, AKA Humbo, AKA Jumbo Humbo, AKA DeeJay Humbo\u2014more on this another time). I\u2019m one of the Senior Consultants here at Insentra, with my primary role over the last 8 years being in our FastTrack team. Being in FastTrack, you\u2019re probably thinking my focus is just on FastTrack. Wrong! I\u2019m actually involved in a number of other focus areas within the organisation. <\/p>\n\n\n\n
So, what does a day in my life look like? Well, it consists of delivering FastTrack services to customers, delivering and supporting Advisory engagements, delivering M365 projects, getting my hands dirty with workshops and discussions on all things Copilot, owning new tech solutions we take to market and lastly, creating content for our awesome Vibe team! <\/p>\n\n\n\n
Yes, it sounds like a lot, but don\u2019t let that alarm you. This role has given me countless opportunities to get upskilled across both technical and business areas and has allowed me to engage with customers and partners across all levels of business. Oh, it\u2019s also helped me grow as an individual. <\/p>\n\n\n\n
If you\u2019re still wondering what FastTrack is, read this blog I wrote about what FastTrack is all about and how it works. You can also check out the Late Night Brew<\/a> session with my beer drinking buddy from across the world, Robert \u201cBuk\u201d Buktenica.\u00a0<\/p>\n\n\n\n Even though every day is different here at Insentra, I thought I\u2019d take the time to explain what an average day roughly looks like for me whilst onboard the Insentra train. <\/p>\n\n\n\n The day starts with me rolling out of bed and into my home office. Before I forget, we\u2019re pretty much a 100% remote organisation and every crew member works from home. The Sydney crew have the option to head into the city office and use one of the shared desks if they want a change in scenery or to catch up in person with other crew members. Other than that, WFH is the new norm for us now. <\/p>\n\n\n\n A day for me could be anywhere from a full days\u2019 work on FastTrack work, to a mixture of FastTrack and other project deliverables. No two days are the same for me. You can be the judge of whether that\u2019s a good or a bad thing, but I do know one thing for sure\u2026I have zero time management skills! I\u2019m still learning not to book back-to-back meetings. If you have any tips to address this, leave them in the comments section of your favourite social media platform where this masterpiece of a blog is published. <\/p>\n\n\n\n What does a typical day delivering FastTrack look like for me, you ask? First thing it involves is lots of meetings, and I enjoy them. But how can someone enjoy meetings? The FastTrack meetings allow me to get face-to-face (virtually) with a customer to understand what they\u2019re trying to achieve with their M365 investment, so I can effectively put together a plan on how I can help them through this journey. The meetings also allow me to build rapport and trust with the customers I\u2019m working with. <\/p>\n\n\n\n You\u2019re probably wondering how a customer becomes a FastTrack customer. Well, aren\u2019t you glad I wrote this blog because I\u2019m about to tell you\u2026This happens in a few ways: <\/p>\n\n\n\n Either way, once a customer is onboarded and Insentra is assigned as the FastTrack Partner, that customer then gets a whole heap of knowledge pumped into their cerebrums by yours truly, Pure Awesomeness. This knowledge is what sets them up for success on their M365 transformation journey. <\/p>\n\n\n\n Everything I deliver through FastTrack is done remotely and with zero access to the customer\u2019s environment. It\u2019s all remote guidance and advice, and it\u2019s basically across everything M365 \u2013 from messaging and security to compliance and everything in between. Sure, there are features and capabilities across M365 that fall outside of the FastTrack scope, but these expectations are set with the customer at the very beginning of the engagement so there are no surprises. <\/p>\n\n\n\n So, what am I doing with my time when I\u2019m not in FastTrack meetings? I\u2019m talking to other clients and delivering or providing support across our Advisory engagements, plus delivering M365 projects. I can predict what your next question is going to be, which, \u201cWhat\u2019s advisory?\u201d Did I get that right? <\/p>\n\n\n\n I won\u2019t go into the details of what Advisory service is but think of it like this: you can\u2019t build a house without the required architectural drawings and blueprints. The same rule applies to the ever-changing world of IT. You can\u2019t meet a primary objective without a solid plan or roadmap in place that breaks down all the requirements. <\/p>\n\n\n\n Basically, it just means I\u2019m in more workshops with various levels of business, which is great because I get to exercise skills outside of my usual field of expertise. We plan out client\u2019s requirements and how to reach their objectives (pretty much a FastTrack discussion) but with the end-deliverable being their strategic roadmap. In short: I was born for this role!<\/p>\n\n\n\n Insentra is just an awesome place to be, and it\u2019s the culture that makes this organisation stand out from the rest. <\/p>\n\n\n\n When I walked through those carriage doors 8 years ago, I had no idea what was in store for me or whether this was the right decision. Fast forward to eight years later and it\u2019s a decision I absolutely do not regret, and I haven\u2019t looked back since. <\/p>\n\n\n\n Don\u2019t get me wrong, some days are more challenging than others and may require some additional effort to get the job done or deliver on your commitment, but the entire time that\u2019s happening, you\u2019ve got the support of your fellow crew and the organisation. You\u2019re never left to fight a battle on your own. <\/p>\n\n\n\n Speaking of battles, one of the great things about working at Insentra is the number system before the start of any internal meeting consisting of three or more participants. Before the meeting starts, we go around the room and ask everyone to give us two numbers from one to 10. The first is your personal number and the second your professional one. <\/p>\n\n\n\n If you\u2019re a 7 or less, your team will check in to see if there is anything they can do to help you. You have the option to freely talk about your problems with no fear of judgment, but if you don\u2019t feel comfortable sharing, that lets everyone else know that this crew member has low numbers today, so they will try and support you as best they can. <\/p>\n\n\n\n This number system is a true testament to Insentra\u2019s One Team, One Dream (OTOD) mantra. Your fellow crew members are there for you if you want to talk, as we value looking after one another. We strive to support our fellow crew members to show we truly care for each other as individuals and not just as people we happen to work with. This kind of culture not only keeps morale high, but it also ensures that the Insentra train continues moving along smoothly. <\/p>\n\n\n\n There are many other great things about Insentra that I could spend days and days writing about, but we would up with a 150-page blog. So, I\u2019ll save these great things for when you join the train instead.<\/p>\n\n\n\n That\u2019s a wrap! If you\u2019ve applied for a spot on the Insentra train and have made it to the end of the interview process, but are on the fence as to whether Insentra is the right place for you, take it from a veteran who\u2019s been in the IT industry for 20+ years. <\/p>\n\n\n\n I\u2019ve worked for a number of organisations that would like to think the Train Story<\/a> would apply to them. However, Insentra is genuinely the first company I\u2019ve worked for who \u201cwalk the walk\u201d and don\u2019t just \u201ctalk the talk!\u201d. The opportunities for learning and growth are endless and your fellow crew members aren\u2019t just colleagues, they\u2019re life-long mates. <\/p>\n\n\n\nA Senior Consultant\u2019s Daily Routine<\/h2>\n\n\n\n
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Insentra Culture: My Reason for Staying<\/h2>\n\n\n\n
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<\/figure>\n\n\n\nJoin the Insentra Crew<\/h2>\n\n\n\n